Unexpected Sign Out.

OniJester · Apr 12, 2017

I have been having an issue for the last few days of my Xbox One unexpectedly signing me out. I could be browsing my games or playing a game and suddenly it stops, the pop up notice shows and its done. I would understand if it was a internet connection issue
but I have reset the modem, restarted in all forms the Xbox One and still nothing changes. It doesn't always happen but when it does it seems to be the worst timing.

Middle of a match on Battlefield 1 and bam. Finally reaching the end point of a boss fight on Mass Effect Andromeda and right before auto save saves it, bam. Simply checking all updates and statuses to find a possible solution and you guessed it...bam.

It's starting to tick me off majorly, any ideas or is anyone else experiencing it? I know we just got the new update so I could expect it could be buggy or something but it seems an odd fact that it worked for days and then stopped working fine so I don't
think its that but i could be wrong. Any help is welcomed. Thanks.

:)

sk8dj · Apr 12, 2017

Xbox Live Ambassador help

I cannot sign up for a Ambassodor it says unexpected error eccoured

LOWxONxHealth · Apr 12, 2017

Unexpected Signing Out

Try turning your router off 30 seconds then back on.Start your Xbox.Skip sign in.Go to settings/network/testconnection.Wait till its done.If it says theres a problem with your connection click "more info" and restart test.If it still says you have problems
write down the status codes and look them up in the support section of the forums.Also -how many wireless devices are on your network?My router only supports 4 devices at any given time.

NENGaming · Apr 13, 2017

To help you further and to not waste your time suggesting you try things you've already tried what troubleshooting have you done so far? Cleared MAC address? Checked with ISP that they're not having stability issues? Reset console? Let me know and I'll look
deeper into it with you

NENGaming

To help you further and to not waste your time suggesting you try things you've already tried what troubleshooting have you done so far? Cleared MAC address? Checked with ISP that they're not having stability issues? Reset console? Let me know and I'll look
deeper into it with you

LOWxONxHealth

Try turning your router off 30 seconds then back on.Start your Xbox.Skip sign in.Go to settings/network/testconnection.Wait till its done.If it says theres a problem with your connection click "more info" and restart test.If it still says you have problems
write down the status codes and look them up in the support section of the forums.Also -how many wireless devices are on your network?My router only supports 4 devices at any given time.

GraveRock

Perhaps I'll try this sometime myself. I have basically the same problem, I start up a game and it signs me out, and if I go to the dashboard, it also signs me out. This just started happening recently, ever since I started up GTA online as a matter of fact.
It definitely has something to do with live because if I'm signed in but not connected to live, it works fine. I'll have to try this.

Hejl Ya 92

LOWxONxHealth< Thanks I'll get right on that, and I have 3 devices on my router.

yozoo< I understand your frustration, like I have said i cant even play simple apps without it signing me out, it is impossible to go to avatar store under these conditions.

ShawnKneher

Yeah I have had this problem for years and its extermemly aggrivating when watching netflix or HBO. I always assumed in my case its because I keep my gamertag on removable media (USB thumb drive). The thing that is most frustrating about it, is in most cases
XBOX Live is adding no value to what im doing (watching movies on netflix), yet because it fails authentication checks it crashes me out. Oddly it rarely does this when gaming.

Unexpected Sign Out.