Unexpected Error when I try to change my Online Safety Settings

Discus and support Unexpected Error when I try to change my Online Safety Settings in XBoX Accessibility to solve the problem; I'm trying to change my settings to allow me to play multiplayer. Everytime I try to submit the changes it says "unexpected error occured". I've tried... Discussion in 'XBoX Accessibility' started by Kenzie14, Nov 8, 2020.

  1. Kenzie14
    Kenzie14 Guest

    Unexpected Error when I try to change my Online Safety Settings


    I'm trying to change my settings to allow me to play multiplayer. Everytime I try to submit the changes it says "unexpected error occured". I've tried on my phone, laptop, and the console. My account is not a child account, but I am still unable to change
    the settings. Please help me figure this out

    :)
     
    Kenzie14, Nov 8, 2020
    #1
  2. DoubtedOsprey82 Win User

    I am physically unable to change my privacy settings.

    If you’re having trouble managing your privacy and online safety settings on your console,
    sign in with your Microsoft account and click
    Xbox One Online Safety to review and change your settings online.
    That is where the trouble is. It whenever I try to do it online, it waits a few seconds and then "An unexpected error has occurred, please try again later."
  3. Fatih ahmadAzzubair Win User

    Help with privacy and online safety settings

    The issue/problem solved, I put another account with adult type in my family. So right now I can edit privacy and online safety setting. and after I finish, when I want to submit the change, the next problem appear.... error message show "An unexpected
    error occurred. Please try again later." Is always show after I click Submit button, even I wait for a moment. So, What I should do?

    I try with another account, and submit the privacy and online safety change, and its success without error message... I think my account had a problem... please help me
  4. Fatih ahmadAzzubair Win User

    Help with privacy and online safety settings

    The problem solve, I put another account with adult type in my family. So right now I can edit privacy and online safety setting. and after I finish, when I want to submit the change, the next problem appear.... error message show "An
    unexpected error occurred. Please try again later." Is always show after I click Submit button, even I wait for a moment. So, What I should do?

    I try with another account, and submit the privacy and online safety change, and its success without error message... I think my account had a problem... please help me
  5. M3tal Daz3 Win User

    I am physically unable to change my privacy settings.

    If you’re having trouble managing your privacy and online safety settings on your console,
    sign in with your Microsoft account and click
    Xbox One Online Safety to review and change your settings online.

    That is where the trouble is. It whenever I try to do it online, it waits a few seconds and then "An unexpected error has occurred, please try again later."
    Contact xbox support to check this out for you: http://support.xbox.com/contact-us
  6. danielc081002 Win User

    Can't change Privacy settings

    It says

    Change your child’s Xbox privacy and online safety settings
    when I try to change my privacy settings.
Thema:

Unexpected Error when I try to change my Online Safety Settings

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