Unexpected charge on my credit card

Discus and support Unexpected charge on my credit card in XBoX Sales and Promo to solve the problem; So I just got my credit card bill in the mail earlier today and I see that earlier this month I was charged around $74.19 out of nowhere. Now besides... Discussion in 'XBoX Sales and Promo' started by KelvinFrostVeil, Dec 2, 2020.

  1. Unexpected charge on my credit card


    So I just got my credit card bill in the mail earlier today and I see that earlier this month I was charged around $74.19 out of nowhere. Now besides the random charge this doesn't show up in my order history on my Microsoft account so I have no idea what
    this is about. I checked my yearly live subscription date and its not until February so its not that and I know I don't use my card on anything other than Microsoft so I highly doubt that someone has my information. So I'm left to believe that this is an error
    on the other end. I'm not sure what to do about this. The the support said to get in touch with my billing but I doubt that will help with anything.

    :)
     
    KelvinFrostVeil, Dec 2, 2020
    #1
  2. OnscreenPine3 Win User

    Unexpected charge to my credit card

    I also got charged twice for xbox live gold. one thru paypal and the other on my debit card. it shows on my bank account. Now trying to reach someone isn't a easy task. Anyone have a Number I can Call Xbox Live, and Not Microsoft, Because they couldn't help
    me and told me to talk to Xbox..grr
  3. SappyTugBoat08 Win User

    Unexpected charge to my credit card

    the support for xbox live is brutal. i had a series of charges 11.19 x 19 over the course of two days charged to my credit card. you cannot even remove your credit card information from there site if you have the xbox live as they want to ensure they auto
    renew keeps on rolling so they only way is to put in another payment option....well i have cancelled my charge card so they can JAM it when it comes renewal time
  4. PR1NCE DARKNESS Win User

    Unexpected charge to my credit card

    The best thing to do is contact support and speak with a billing agent, they will be able to access your account and check what`s going on, They do investigations for these types of situations, Please reach out to them by visiting
    this page here You can always check out the International Xbox Support phone numbers for your region by clicking here It`s
    your best chance of getting this resolved.

    Good luck AlpineStar60

  5. Zo-D36CFE7E-B018-429 Win User

    Unexpected charge to my credit card

    Best of luck :) not 100% sure if they are able to check to anything that isnt related to their things in detail
  6. AlpineStar60 Win User

    Unexpected charge to my credit card

    I'll speak to the bank tomorrow, but this is the only unexpected item on my statement. I would have expected MS to be able to check against card number charged rather than just what my account shows.
Thema:

Unexpected charge on my credit card

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