undelivered reward item

Discus and support undelivered reward item in XBoX Rewards & Social to solve the problem; I redeemed gems for a blue controller at the start of May and suggested 6-8 weeks delivery but no controller arrived... I now cant find the... Discussion in 'XBoX Rewards & Social' started by jambrua85a77f7-f102-4bbc-92e7-297940a90b95, Jul 3, 2018.

  1. undelivered reward item


    I redeemed gems for a blue controller at the start of May and suggested 6-8 weeks delivery but no controller arrived... I now cant find the confirmation email and when I log onto the old version of rewards to find my confirmation of redeemed items it wont
    let me access the information. to make matters worse I made a seperate xbox colleague aware I couldn't locate the email confirmation but then proceeded to message me to send confirmation in an email of the confirmed item I redeemed for lol so clear ignored
    the original message.

    I am awaiting them getting back to me but surely xbox should know I made an order - which should of been delivered already and would still have access to information on what I have redeemed gems for surely.

    any help or assistance is appreciated

    :)
     
    jambrua85a77f7-f102-4bbc-92e7-297940a90b95, Jul 3, 2018
    #1
  2. Escalation/advocacy department please respond!

    1 week and counting on mine, that don't contact me in a week or so, just going to dipute the charge for the undelivered esp
     
    Got Cobol-64D25709-1C17-4978-8BAA-CCAE55FC8DE1, Jul 3, 2018
    #2
  3. maxen
    maxen Guest
    Please back the 10.000 rewards point!

    Are you referring to the items which can be redeemed? Depending on your region, Xbox Live Rewards may already have transitioned to
    Microsoft Rewards meaning those items cannot be redeemed.
     
    maxen, Jul 3, 2018
    #3
  4. Got Cobol-64D25709-1 Win User

    Escalation/advocacy department please respond!

    1 week and counting on mine, that don't contact me in a week or so, just going to dipute the charge for the undelivered esp
  5. maxen Win User

    Please back the 10.000 rewards point!

    Are you referring to the items which can be redeemed? Depending on your region, Xbox Live Rewards may already have transitioned to
    Microsoft Rewards meaning those items cannot be redeemed.
  6. PyroMancyr Win User

    Halo 4 yellow armor for the avatar..

    I wouldn't be concerned too much just yet. If this an item earned through the Rewards program give it a few more days (around the 15th). Rewards items are usually sent twice a month.
  7. XBLRewards8 Win User

    My Xbox rewards account email is correct

    Hello Bradley Blazed,

    You are receiving this notification due to our system detecting that your emails are not able to be delivered. This is why on your last post we asked you to confirm if your contact preference information matched your billable account email information. These
    undelivered emails are currently being investigated. This will not impact your Rewarding beyond you not receiving emails from our program.

    Regarding your payback, I see that your progress accurately matches your purchases. However, I can confirm that the brief suspension of your live service during your renewal caused you to be Rewarded at a free rate instead of Gold. We will double that Credit
    event, and you should those Credits pending by the end of next week. These rebate may also be lower than expected since one of your purchases went towards the Must Love Bots offer. You cannot be Rewarded for a offer and MyVIP.
  8. Vondiehmon Win User

    Gamerscore

    I agree, I just don't know what the rewards should be. Little rewards like Avatar items would be awesome.
Thema:

undelivered reward item

Loading...
  1. undelivered reward item - Similar Threads - undelivered reward item

  2. Playing Game on Console not being recognised for Reward points.

    in XBoX Games and Apps
    Playing Game on Console not being recognised for Reward points.: I have had no issues accumulating Reward points for gaming since the January 25 update until the last 3 days. I earn points for: Xbox app Playing a PC game Playing a Game Pass game Playing...
  3. I still not received 10 pound. That came out of my Microsoft. Reward account

    in XBoX Accessibility
    I still not received 10 pound. That came out of my Microsoft. Reward account: My microsoft rewards has come up with one p in itMy Microsoft rewards has come up with 1P in it. I had ten pounds and 1P plus someone's gave me 10 pounds in my accounts, but I can't get it over...
  4. is anyone having problems with the reward program?

    in XBoX on Windows
    is anyone having problems with the reward program?: having problem with my rewards, not collecting after I play the games this is the second day in a row b7342bc3-b272-44a7-8187-fea1415c5ac5
  5. Why can't I redeem this reward and where did it go?

    in XBoX on Windows
    Why can't I redeem this reward and where did it go?: I went to redeem a reward that I saw the other day for 200 robux for the game Roblox for about 3000 points but when I went to redeem it today it says that it's now 600 and that I need 6000 points...
  6. WHERE DID THE REWARD MONEY WHENT

    in XBoX Games and Apps
    WHERE DID THE REWARD MONEY WHENT: I CLAIM TWO REWARD GIFT CARDS AND LOOKS LIKE I HAVE RECIVED THE MONEY BUT CAN'T FIND WHERE THE MONEY WENT OR THE POINST OR WEATHEVER. ¿CAN YOU EXPLAIN ME WHAT THIS IS? January 5, 2025 | Order...
  7. I deleted the microsoft rewards app on xbox

    in XBoX Games and Apps
    I deleted the microsoft rewards app on xbox: the microsoft rewards app does not work so i desintaling it but i cant re instal and when im going on my profile it doesnt show the rewards section what can i doo?...
  8. Xbox keeps wiping my reward points!

    in XBoX on Windows
    Xbox keeps wiping my reward points!: Hello. Need help as Microsoft support are useless. I had 12300 reward points so thought I’d redeem to get a £10 voucher. But when I went to redeem it said I had no points. When I complete a game...
  9. Xbox Rewards Issues..?

    in XBoX on Windows
    Xbox Rewards Issues..?: I’ve been having an issue with the rewards on my xbox account. when I try to redeem things, it marks that it’s done and correct, and says it will send an email: but it never sends, even after...
  10. Rewards on XBox keeps resetting

    in XBoX on Windows
    Rewards on XBox keeps resetting: Rewards on XBox keeps resetting at 3 PM Eastern every day since Feb 1. My streaks are reset, which I should have had 4 weeks in a row and 7 days, but MS reset the entire app and now it resets...