Unclear about comm ban length.

Killer Kev One,

Ban/suspension are given out to the people that deserve them, you can to the PS4 its not gonna change a thing lol.

How to open a case review is here
enforcement.xbox.com/.../HowTo

everything even length of ban/suspension should be available here
https://enforcement.xbox.com/

enforcement.xbox.com/.../ShowEnforcements

Happy Gaming!

 

yeah well my suspension was lifted October 9th and chat still not working

 

Sir Dubstep.

At least i'll be able to talk to my friends and team mates if i go to ps4 lol. That case review thing doesnt even work at the minute, i cant click on the green arrow if its not there to be clicked.

 

ISirDubstepI,

I had a communication ban on October 17, 2015. It was supposedly lifted on October 24th, 2015. During that week I was not able to message, in-game chat, or party chat. When the ban was up I was able to send messages but in-game and party chat still don't
work. I can hear my friends but they can't hear me in the party chat and in-game chat. I have to use Skype as a party chat to talk with friends. I contacted Xbox Support and they told me it was glitch that is being worked on but then today I chatted with someone
from Xbox Live Support that said my communication ban case must still be under review. When I go to my enforcement history I don't even see a link to apply for a case review. So I am left here not knowing if it is a glitch or if my case is still under review.
it has been over a month now of having this issue and not really knowing what it is which I think is the worse part. I have had an XBox account since 2006 or 2007 so long time Xbox fan but if I can't even properly talk with friends then there is no point in
continuing to pay for the Xbox Live service. I even got the new 1 TB Xbox and still didn't work so it might be time to jump on the PS4 train because looking at all these comments on different forums it looks like Xbox doesn't care about this particular issue.
Playing Madden I had a lot of people message me after they lose and they curse and then I curse lol and so on but I never reported them. I guess best thing to do is just report people and don't message back and just stay playing with your friends.

 

Killer Kev One,

Communication suspensions are normally 24 hours to 2 weeks depending on why you was suspended in the first place.

It should tell you there at that website if not then I don't know.

 

AndresBlanco813,

yes there is an big issue/glitch with the communication suspensions with some people not having communication Privileges back after the suspension being lifed.

Please take alook at this thread made by the enforcement team
forums.xbox.com/.../2050832.aspx

 

That is the only suspension I have ever gotten. When I click on enforcement history on their website this is all that pops up:



Enforcement Name Enforcement Date Case Review Status

Communication 10/17/2015 12:01:40 PM (UTC)

Enforcement Detail :- This account engaged in inappropriate communications. This activity may include harassment, abusive language, hate speech, profanity, disruptive or offensive language, spamming, or other inappropriate uses of Xbox Live communications
features. Temporary suspension impact: For the duration of the suspension this account cannot use Xbox Live communication features, including in-game and party chat, messaging, video communications, gameplay broadcasting, sharing content, and Skype on Xbox
One. Permanent suspension impact: This account can no longer sign in to Xbox Live from any device. This enforcement affects the account's Xbox Live privileges

 

When I copied and pasted the case review status got bumped to the left but on the website it is in its own separate column to the right and there is nothing under it. No status update and no link to apply for review. Maybe one of the people I beat in Madden
was part of the enforcement team but at this rate it seems like I will never know. Really bad job on Xbox's part on customer service. If your banned it should let you know how long and if it is permanent, bottom line. Instead we are left in the dark here wondering
what the deal is and I think the worst part is that not even Xbox knows what the issue is. That's what really reflects poorly on them because I can understand bans and so forth but to not have a clue what is going on is just pretty terrible service.

 

AndresBlanco813,

Account Suspension

And I quote:

"An account suspension completely blocks the affected account from being able to sign in to the Xbox Live service for the duration of the suspension. Account suspensions are issued for a specified duration, often of 1, 7, or 14 days, though egregious or
repeated violations can result in a permanent suspension.

Account suspensions may be imposed for a variety Microsoft Code of Conduct violations. This includes, but is not limited to:

◦Offensive or inappropriate Xbox Live profile content

◦Inappropriate in-game behavior or cheating

◦Attempts to manipulate the Xbox Live service through network interference, feedback abuse, complaint abuse, or other system tampering

◦Harassment of other Xbox Live users or impersonation of Microsoft staff or partners

◦Attempts to exploit the Xbox Live Marketplace or Xbox Support for financial gain

◦Account theft, phishing, or other attempts to defraud Microsoft or other players"

 

That doesn't really help lol Ya I read that before but mine has been going on for not 1, not 7, not 14 days. It has been a month and I was told it was lifted on the 24th of last month like I said. I also just had a COMMUNICATION ban, not an account suspension.

When you have an account suspension you can't even sign into Xbox Live. I was never unable to sign into Xbox Live and I was able to play any game off and online. Like I said before, for that week I had all communication taken away but then after that week
I got everything back except party and in-game chat. Is it some kind of half communication ban? lol Or is this a glitch? or is this a permanent party chat/in-game chat ban?

 

I just saw your answer pointing me to the forum talking about it being a glitch.

 

The glitch seems to be exactly what is happening to me bc it only affects in-game/party chat. I must be so lucky lol Well hopefully it gets fixed soon. Been a little over a month for me so far. Not sure how long it has been going on for others.

 

You can even go on the enforcement website and see when you were reported by other players and my graph is perfect except for August/September when I was playing a lot of online Madden lol People get really upset when they lose in Madden to the Tampa Bay
Buccaneers. It shows I was reported for "Cheating" 2 times, Unsporting 3 times, and messaging 1 time. How do you even cheat In Madden??? Sigh I hate people.

This is what it says about my reputation to:

Good Player

The most common player on Xbox Live. A typical user who plays online with some regularity and receives very little negative feedback from other players.

 

I was replying to this and I quote "Permanent suspension impact: This account can no longer sign in to Xbox Live from any device. This enforcement affects the account's Xbox Live privileges"this is an account suspension. if you had an account suspension
you would havn't be able to sign in.

 

I have signed into multiple devices with no problem. I even recently bought the new Xbox and signed into there. I see what you are saying about the description and that is why so many people are confused but that seems to be the general description they
give everyone who has some kind of ban and they leave the details out as to what kind of ban you have. They leave people not knowing if they have a permanent ban or a temporary.