unboxed my xbox and after green screen it says "contact customer support e305 "

Discus and support unboxed my xbox and after green screen it says "contact customer support e305 " in XBoX on Consoles to solve the problem; i just bought an xbox at wal mart and i went to turn it on and immediately it gives me a prompt that says "system error contact xbox customer service... Discussion in 'XBoX on Consoles' started by Thc DJ Protokol, May 24, 2015.

  1. Thc DJ Protokol
    Thc DJ Protokol Guest

    unboxed my xbox and after green screen it says "contact customer support e305 "


    i just bought an xbox at wal mart and i went to turn it on and immediately it gives me a prompt that says "system error contact xbox customer service e305 00000001 80073cfe" i don't know what to do i can't find any help at all

    :)
     
    Thc DJ Protokol, May 24, 2015
    #1
  2. Nardok
    Nardok Guest
    System Error. E305 00000001 8007045D & E305 00000001 80070079

     
    Nardok, May 24, 2015
    #2
  3. bundahead
    bundahead Guest
    system error code

    I turned my Xbox one on and it goes thru green initial green screen after about 30 seconds it goes to a black screen that says system error contact customer support.

    code on bottom is e305 00000001 80073cfe.

    it goes no further please help.
     
    bundahead, May 24, 2015
    #3
  4. onyxishere
    onyxishere Guest

    unboxed my xbox and after green screen it says "contact customer support e305 "

    Ouch, that's not good. Please try holding the power button on the console for 10 seconds until it shuts down to see if that resolves the issue.

    If that doesn't work then I would recommend returning the console to Walmart for an exchange instead of contacting support and sending it in for a possible repair.

    Good luck.
     
    onyxishere, May 25, 2015
    #4
  5. bigbenx88
    bigbenx88 Guest
    An E305 can be nasty. It's either an update failure, typically due to a bad connection, or there's something wrong with the HDD. If it was me, I'd take it back to the store and swap it out if you just got it.
     
    bigbenx88, Oct 31, 2018
    #5
  6. bigbenx88 Win User

    unboxed my xbox and after green screen it says "contact customer support e305 "

    An E305 can be nasty. It's either an update failure, typically due to a bad connection, or there's something wrong with the HDD. If it was me, I'd take it back to the store and swap it out if you just got it.
  7. onyxishere Win User

    unboxed my xbox and after green screen it says "contact customer support e305 "

    Ouch, that's not good. Please try holding the power button on the console for 10 seconds until it shuts down to see if that resolves the issue.

    If that doesn't work then I would recommend returning the console to Walmart for an exchange instead of contacting support and sending it in for a possible repair.

    Good luck.
  8. Denver Reagan Win User

    Xbox One slow startup and missing tiles problem

    I just received my Xbox One in the mail today, and I plugged everything in and turned it on. The green loading screen comes up, but the screen then goes black with the text, " System Error. Contact Xbox Customer Support." with the code "E305 00000001 80075CFE".
    I searched this code on the Xbox Support website, and no helpful info came up. Do I just need to send it back, or is there some magical Mr. Miyagi crap i need to do for it to work??
  9. KaputKnight44 Win User

    Console cannot load up system. System error E305.

    My son has the same problem, brand new Xbox one! Turn it on to the green screen for a few seconds then a black screen saying contact Xbox cust service, system error code e305 00000001 80073cfe

    Can't do n e thing with the *** thing, tried turning it off, unplugging it but makes no difference, seen the offline dignostic stuff but a pain in the ***, got better things to do Christmas morning, n e one found a solution to this??
  10. neonoxDE Win User

    Xbox One stuck at the initial green screen

    Germany - same issue :( first green screen, after contacting support it's black ^^
Thema:

unboxed my xbox and after green screen it says "contact customer support e305 "

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