Unauthorized Xbox gamertag change

TidiestLoki92 · Feb 22, 2017

Can anyone tell me how to revert a gamertag change for free? My account was accessed and my xbox gamertag was changed without permission.

:)

Fever-FD007E5E-CC1F-4A41-ADA6-0BE15DE3F5A4 · Feb 22, 2017

unauthorized gamertage change

My live account was breeched 3 weeks ago and changes were made to my address and phone and email address and most important my gamertag was changed. The reference # is 1169014524 I have not heard any news on this. I have had multiple phone conversations
with tier 1 people and they cannot tell me anything but that the us is completed. What I would like to know is can my gamertag be restored? I have been a live customer since 2002 and my gamertag was unique and simple and I would like it back. Any help on this
matter would be greatly appreciated. During the original call I made to support I was instructed by the tier one agent too correct all of the changes that were made to my account, which includes email address billing address and phone numbers, I am thinking
this should of not been done, but I thought it was the support dept. they know what they are doing. The short of this is please restore my original gamertag.

Thanks

Brad

{Parity} · Feb 22, 2017

Unauthorized gamertag change

No problem Jayadub I do understand completely. Happy Gaming!

Smwutches · Feb 22, 2017

You would want to try contacting support and have them start an unauthorized access investigation. 1-800-4my-xbox if your'e in the US/Canada or Contact Us | Xbox Support

{Parity}

They are not going to change your name for free. You will have to pay for that change. You are responsible for what is done on your system/account. You are fortunate they gave you back the original fee! Why don't you just use that fee to change your
name back you will be out NOTHING!

{Parity}

You were refunded for the change your roommate made but you want to change it back for nothing, really?!? How would that be right? Just use the refund you received to change it back and be happy it didn't cost you anything.

Fever-FD007E5E-CC1F-

Investigation has been started and was closed on 1-13 the ua was opened on 1-9. I have not recieved any follow up email.

{Parity}

No problem Jayadub I do understand completely. Happy Gaming!

{Parity}

Jayadub thanks and I think I am also right about the fact that he got the first fee reversed.

Unauthorized Xbox gamertag change