Unauthorized XBox game purchase

Discus and support Unauthorized XBox game purchase in XBoX on Consoles to solve the problem; I have 3 purchases on my XBox account that no one in my family admits to buying. I am the primary account holder, is there any way to reverse the... Discussion in 'XBoX on Consoles' started by MichaelFields, Sep 14, 2020.

  1. MichaelFields
    MichaelFields Guest

    Unauthorized XBox game purchase


    I have 3 purchases on my XBox account that no one in my family admits to buying. I am the primary account holder, is there any way to reverse the purchase and get a refund to the card used to purchase it? The purchases were made September 8 and 12 of
    this year.

    :)
     
    MichaelFields, Sep 14, 2020
    #1
  2. XBF Ezra G Win User

    Unauthorized XBox game purchase

    Hello MichaelFields,

    Thank you for your post. I understand you are experiencing an issue with unauthorized purchases on your account. Please visit the

    Refund Request     page to get in contact with support so these charges may be addressed.

    I hope this helps.
  3. OmarLinares Win User

    Reset

  4. Patrick M. Martin Win User

    Beware of mid game purchases!

  5. UnbearableKing Win User

    Unauthorized Purchase

    Today, July 8, 2017, there was an unauthorized purchase of a video game, $12.00, on my account. I just want the game refunded. I am in the process of resetting my password in case of possible breach to my security. Any advice will help.
  6. Smwutches Win User

    Unauthorized Purchase

    You would need to contact phone support. However, everything in the marketplace does state that there are no refunds so there is no guarantee that they will give one. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
Thema:

Unauthorized XBox game purchase

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