UNAUTHORIZED PURCHASES

Discus and support UNAUTHORIZED PURCHASES in XBoX on Windows to solve the problem; There has been charges of 4 exact same fifa points on my account for 60 dollars ,I called Xbox they reset my password ,I emailed them and there was... Discussion in 'XBoX on Windows' started by Claimrooke, Nov 7, 2021.

  1. Claimrooke
    Claimrooke Guest

    UNAUTHORIZED PURCHASES


    There has been charges of 4 exact same fifa points on my account for 60 dollars ,I called Xbox they reset my password ,I emailed them and there was still no response,I can’t get a refund on it because I used up all my refunds ,but the problem is I did not purchase this

    :)
     
    Claimrooke, Nov 7, 2021
    #1
  2. UnbearableKing Win User

    Unauthorized Purchase

    Today, July 8, 2017, there was an unauthorized purchase of a video game, $12.00, on my account. I just want the game refunded. I am in the process of resetting my password in case of possible breach to my security. Any advice will help.
  3. Smwutches Win User

    Unauthorized Purchase

    You would need to contact phone support. However, everything in the marketplace does state that there are no refunds so there is no guarantee that they will give one. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  4. onyxishere Win User

    Unauthorized Purchases

    my 3yr old made purchases on my card that i clearly didnt authorize i want my money back
    Sorry to hear it. For future reference it would be better for you to create a new thread instead of bumping older ones. In the meantime there are two ways to request a refund on the purchases.

    1. log in to https://account.microsoft.com and process the refund there

    2. Call phone support to request a refund. You can get the number for your region via this link http://support.xbox.com/contact-us?isChatCallAvailable=false
  5. Photonimus Win User

    Unauthorized purchase.

    Sadly, most purchases are final, and each account holder is responsible for making sure unauthorised access doesn't happen. As Hellspawn pointed out, phone support is your best bet.
  6. zayq Win User

    Unauthorized purchase

    Well I just figured out what Microsoft account had my card on it so I got on it and requested a refund on everything they bought .. So now I jus wait ?
Thema:

UNAUTHORIZED PURCHASES

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