Unauthorized purchases

Discus and support Unauthorized purchases in XBoX on Consoles to solve the problem; as that I am aware of on August 6th 2020 my 11 year old son decided to download my debit card onto the Xbox and started purchasing items from Xbox for... Discussion in 'XBoX on Consoles' started by Aud12020, Sep 9, 2020.

  1. Aud12020
    Aud12020 Guest

    Unauthorized purchases


    as that I am aware of on August 6th 2020 my 11 year old son decided to download my debit card onto the Xbox and started purchasing items from Xbox for his Xbox one without permission the quite a few hundred dollars total

    :)
     
    Aud12020, Sep 9, 2020
    #1
  2. UnbearableKing Win User

    Unauthorized Purchase

    Today, July 8, 2017, there was an unauthorized purchase of a video game, $12.00, on my account. I just want the game refunded. I am in the process of resetting my password in case of possible breach to my security. Any advice will help.
  3. Smwutches Win User

    Unauthorized Purchase

    You would need to contact phone support. However, everything in the marketplace does state that there are no refunds so there is no guarantee that they will give one. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  4. onyxishere Win User

    Unauthorized Purchases

    my 3yr old made purchases on my card that i clearly didnt authorize i want my money back
    Sorry to hear it. For future reference it would be better for you to create a new thread instead of bumping older ones. In the meantime there are two ways to request a refund on the purchases.

    1. log in to https://account.microsoft.com and process the refund there

    2. Call phone support to request a refund. You can get the number for your region via this link http://support.xbox.com/contact-us?isChatCallAvailable=false
  5. Photonimus Win User

    Unauthorized purchase.

    Sadly, most purchases are final, and each account holder is responsible for making sure unauthorised access doesn't happen. As Hellspawn pointed out, phone support is your best bet.
  6. zayq Win User

    Unauthorized purchase

    Well I just figured out what Microsoft account had my card on it so I got on it and requested a refund on everything they bought .. So now I jus wait ?
Thema:

Unauthorized purchases

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