Unauthorized gamertag name change

RapidWhelp79827 · Dec 25, 2014

I turned my Xbox 360 on for the first time in a couple of months and ran into some trouble. I had to log back into my account with the email that I a long time ago so it took several hours to get password and everything working on my Xbox. Once i got my
account signed in i realized that my gamer tag was changed from [Mod Removed] to without my authorization or even an email from Microsoft. So what i am requesting is either my name back or a free name change.

:)

Jacyintha · Dec 25, 2014

Need help concerning my stolen account and a service request #.

If your gamertag was changed during the unauthorized access you want to call and have them file a dispute. You should get a forced name change or 800 microsoft points to change it.

Fever-FD007E5E-CC1F-4A41-ADA6-0BE15DE3F5A4 · Dec 25, 2014

unauthorized gamertage change

My live account was breeched 3 weeks ago and changes were made to my address and phone and email address and most important my gamertag was changed. The reference # is 1169014524 I have not heard any news on this. I have had multiple phone conversations
with tier 1 people and they cannot tell me anything but that the us is completed. What I would like to know is can my gamertag be restored? I have been a live customer since 2002 and my gamertag was unique and simple and I would like it back. Any help on this
matter would be greatly appreciated. During the original call I made to support I was instructed by the tier one agent too correct all of the changes that were made to my account, which includes email address billing address and phone numbers, I am thinking
this should of not been done, but I thought it was the support dept. they know what they are doing. The short of this is please restore my original gamertag.

Thanks

Brad

Daft Badger · Dec 25, 2014

Ban/suspension forum is here
forums.xbox.com/.../41.aspx

I can tell you that your previous gamertag violated the code of conduct which is why you were issued a forced name change.

You will not get that gamertag back.If you want to change the tag you have now then you will have to pay,you will not get a free name change.To many forced name changes will result in your account being banned.

You authorized Microsoft to change your tag if it violates the CoC when you agreed to the terms & conditions when you started your account.

Daft Badger

Ban/suspension forum is here
forums.xbox.com/.../41.aspx

I can tell you that your previous gamertag violated the code of conduct which is why you were issued a forced name change.

You will not get that gamertag back.If you want to change the tag you have now then you will have to pay,you will not get a free name change.To many forced name changes will result in your account being banned.

You authorized Microsoft to change your tag if it violates the CoC when you agreed to the terms & conditions when you started your account.

Jacyintha

If your gamertag was changed during the unauthorized access you want to call and have them file a dispute. You should get a forced name change or 800 microsoft points to change it.

Ricardo Lechuga

Hi NickHignutt! My name is Ricardo an independent advisor ready to help you with this situation!

When you try to change your gamertag, the system checks it with a list of unauthorized Gamertags which may be disallowed for different reasons, there is no way to get to use a gamertag that it's on that list

{Parity}

They are not going to change your name for free. You will have to pay for that change. You are responsible for what is done on your system/account. You are fortunate they gave you back the original fee! Why don't you just use that fee to change your
name back you will be out NOTHING!

{Parity}

You were refunded for the change your roommate made but you want to change it back for nothing, really?!? How would that be right? Just use the refund you received to change it back and be happy it didn't cost you anything.

Unauthorized gamertag name change