Unauthorized Access

Hey there Bowman299

Just to clear something up really quickly. You pointed out the following..

[quote user="Bowman299"]he had my Xbox profile remembered on his console because I trusted him[/quote]

[quote user="Bowman299"]I had not had control, hence the subject UNAUTHORIZED ACCESS there shouldn't be much of problem.[/quote]

The problem there is that you gave trust to the wrong person and although he accessed your account without your permission, he did so via legitimate means. You account security is your own responsibility at all times. I understand that you are asking for
the 0G games to be taken off your account play history but this is not something that is likely to happen. You said it yourself, if they help you then they will be compelled to help everyone else.

The above posters may not be verified staff members but they are extremely helpful people that have been here for a long long time and know their stuff. All of the answers above are accurate and correct. Sorry, but there really isn't anything that can be
done. You have been provided with the facts and the means to contact the enforcement team in their own forum section. No one here can help you directly with your problem.

I hope this helps.

Many thanks,

Cloud

 

im not going to read that after the first 2 sentences. if you knew the situation i hit remember console gamer profile because i had no reason not to trust him. he did this without my permission. there was no way it could be undone once he did it. it was
over from once he did it WITHOUT MY PERMISSION. so once again you are not verified. very very annoying from when i asked for you guys not to post anymore and you keep posting. you guys are not knowledgeable about any topic except the guidelines you read and
things you hear from support representatives. you dont know anything behind the scenes. but you tried. So PLEASE don't reply again.

Many Thanks, Cloud

 

Thank you for the response

You seem a little unclear about what exactly defines the difference between an unauthorized access and an authorized access. Firstly, I acknowledge that you believe that once you selected 'remember me' on his console, that it couldn't be undone. That however,
is incorrect. Xbox LIVE is designed to allow you to enjoy your gaming not just at home, but on the move too. As such, there are options that allow you to add security to your account access when you are visiting friends. This is here to prevent situations
such as the one you have found yourself in. Please see the below link for more information on that to avoid any future repeat occurrences.

support.xbox.com/.../password-protect-account

This draws back to the fact that this was not an unauthorized access. Yes, it happened without your permission and that is undoubtedly unfair but it still falls upon your own responsibility to protect your account on your own console, and any console your
profile is subject to.

I received your PM and grouped with the excessive request for people here not to help you, I will honour that request and make this my final post in this thread.

Many thanks,

Cloud

 

Bowman299, if you are not going to listen to anyone on this thread then please stop wasting your time by posting in a forum that the enforcement team do not read. There is only one forum that they read and it is here

forums.xbox.com/.../41.aspx but you have been told this already. Posting over there is the ONLY way to communicate with the enforcement team. All they will tell you is why though and since you already know why it will be pointless. We have tried to
be helpful but you refuse to listen so good luck with everything.

 

all i ready was the PM part and ThAnkk youuuu! i have been saying that from the beginning only verified users and you guys wouldnt stop telling me i cant do something that is def possible . i greatly appreciate it ! have fun gaming and giving the same old
information that only you gamers know.

Many thanks Cloud

 

Silky, are you part of this team of ambassadors ? i realized i posted in the wrong forum. i was only trying to contact the enforcement team. i didn't know this forum was for any user. i am replying to your replies to ask you to stop, but there must be some
miscommunication somewhere.. honestly you guys are the ones wasting your time.. and thanks for your support. maybe one day you'll see the locked doors behind the curtains.

Many Thanks, Silky