Unable to use Payment Option

Discus and support Unable to use Payment Option in XBoX Games and Apps to solve the problem; I have this credit card which cannot be used as a payment method, there is money on it, I've used it before on Xbox Live. I'm trying to get the Xbox... Discussion in 'XBoX Games and Apps' started by xTerrored, Mar 24, 2014.

  1. xTerrored
    xTerrored Guest

    Unable to use Payment Option


    I have this credit card which cannot be used as a payment method, there is money on it, I've used it before on Xbox Live. I'm trying to get the Xbox Live 1 Month Gold Free Trial and this card isn't working. I also have other prepaid debit cards that have
    a few pennies on them that I'm attempting to use but none of them are working. Is this service down right now or is my card being rejected from Xbox? I used this card last time I needed to use this. Please help.

    :)
     
    xTerrored, Mar 24, 2014
    #1
  2. DangerousBard
    DangerousBard Guest
    Add Payment Option - Unable to use Netflix

    Hello,

    clearly this is a problem of billing and for that reason you should contact xbox live support because this issue can't be solved through forums!
     
    DangerousBard, Mar 24, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Add Payment Option - Unable to use Netflix

    Here's a link for support. You can either set up a call back from them or, if you live in North America, you can dial 1-800-469-9269.

    support.xbox.com/contact-us
     
    onyxishere, Mar 24, 2014
    #3
  4. xTerrored
    xTerrored Guest

    Unable to use Payment Option

    Not sure how to remove this but I figured it out.
     
    xTerrored, Mar 24, 2014
    #4
  5. xTerrored Win User

    Unable to use Payment Option

    Not sure how to remove this but I figured it out.
  6. onyxishere Win User

    Add Payment Option - Unable to use Netflix

    Here's a link for support. You can either set up a call back from them or, if you live in North America, you can dial 1-800-469-9269.

    support.xbox.com/contact-us
  7. DangerousBard Win User

    Add Payment Option - Unable to use Netflix

    Hello,

    clearly this is a problem of billing and for that reason you should contact xbox live support because this issue can't be solved through forums!
  8. Didsbo Win User

    Sign in error

    Actually I've tried to sign in on Xbox and its says my account is suspended because of payment option has expired. Howvever, I've added a new payment option and paid the subscription for this year. I'm unable to remove the original payment option. Please
    reactivate my account and remove old payment option.
  9. IIII Modz IIII Win User

    Unable to Manage payment options

    Hell there,

    The status code 80070428 means that you missed your Auto renewal, you must have had an invalid card when the auto renewal happened.

    Do you have the email of your suspended account?

    If so you will have to contact support by phone, you will have to verify your the account holder of the suspended.

    Click here to contact support

    Click on Request a call back and they will contact you as soon as possible.

    Thanks
Thema:

Unable to use Payment Option

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