Unable to use Forza Horizon 5

Amsphor · Jun 30, 2022

I Bought a Game pass, and I downloaded Forza 5 with the game pass. When I open it, it says I am on trial but I have got the game from the game pass (Xbox app). it took a day to download and the game says this? how can I get to play this?

:)

JeanettB

Same error here, unable to install FORZA HORIZON 5.

tried all and nothing works

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today mate

Please try this

JosefLBohorquez

Check if you have the latest operating system installed.
Press on Windows Key >> Settings >> Update and Security.
Download the latest update in there if available

Then do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore

Then do the same for the Xbox app and Forza Horizon:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore.

Then sign out again from Microsoft Store and Xbox app and do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open. Search for new updates on Windows Store and finally sign in with your account on Xbox app and Microsoft Store and try again

JeanettB

Same issue here, and same version 21h2.

Unable to install a paid game (Forza Horizon 5), stuck at 0% and error.

did you solve?

Geri M.

Hi YennZo,

Thank you for posting Xbox Community Forum. We hope that you are doing well.

We appreciate for your time and effort and understand the inconvenience caused. Let us check on this together and sort this out to assist you

Normally this issue comes up with network or PC specs compatibility with the games. We know that you have research a lot online, but we can start by providing you some articles for troubleshooting and some items to consider on Steam Forza 5.

Kindly visit the links below.

We hope it worked for you. If not, please reply back to this forum to let us know.

We will be glad to follow up and help you.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Unable to use Forza Horizon 5