Unable to use apps or games.

Discus and support Unable to use apps or games. in XBoX Games and Apps to solve the problem; I downloaded Assassins Creed The Ezio Collection last night, and since then I have been unable to do anything on my Xbox. It gives me the error code... Discussion in 'XBoX Games and Apps' started by johnturner:D, Jul 24, 2019.

  1. johnturner:D
    johnturner:D Guest

    Unable to use apps or games.


    I downloaded Assassins Creed The Ezio Collection last night, and since then I have been unable to do anything on my Xbox. It gives me the error code 0x97e108004, which isn't listed on the error code lookup page.

    :)
     
    johnturner:D, Jul 24, 2019
    #1
  2. JhonSnow777 Win User

    Unable to use apps or games.

  3. XBF Crystal P Win User

    Unable to use apps or games.

    Hey there johnturner:D!



    Thank you for letting us know about the issue. We'll be locking the thread. Thanks for marking the answer.
    If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  4. KopfSmertZz Win User

    Unable to use apps or games.

    Same here in the Netherlands. All my games will not start, they just hang in the title screen, no error. Apps start just fine
  5. M3tal Daz3 Win User

    Unable to use apps or games.

    Delete the game, hard restart the console and download the game again.
  6. OpticRJames Win User

    Xbox app not Downloading games

    I see. Are you also unable to install games using the Microsoft Store app?
Thema:

Unable to use apps or games.

Loading...
  1. Unable to use apps or games. - Similar Threads - Unable apps games

  2. uly 19, 2025 - PC External Delta (2507.1001.9.0) - Unable to launch games from PC App.

    in XboX Insiders
    uly 19, 2025 - PC External Delta (2507.1001.9.0) - Unable to launch games from PC App.: Been encountering this issue this morning and from what I can tell it stems from the recent update to PC insider. Any installed game that I launch on the PC app crashes after a few seconds. Can't...
  3. Unable to download and install some games from Xbox app game pass

    in XBoX Games and Apps
    Unable to download and install some games from Xbox app game pass: Hi everyone, Indiana Jones allways stops at 21% , "superliminal" strangely allways stops at 100% and "As dusk falls" allways at 25%, three with the same message Hresult 0x8007001f. I do not...
  4. Unable to install Sea of Thieves from Windows store or xbox app , application game...

    in XBoX Games and Apps
    Unable to install Sea of Thieves from Windows store or xbox app , application game...: Hello, I can't install the game, I've already tried all the possible methods (about 19) in this video: https://www.youtube.com/watch?v=JTQu6EJ5h0s&ab_channel=MenakaTechWorld I've also tried...
  5. Unable to load xbox app or start party in game bar. continue to get this message in event...

    in XBoX on Windows
    Unable to load xbox app or start party in game bar. continue to get this message in event...: Faulting application name: XboxPcApp.exe, version: 2501.1001.3.0, time stamp: 0x67918fd5 Faulting module name: XboxPcApp.exe, version: 2501.1001.3.0, time stamp: 0x67918fd5 Exception code:...
  6. Xbox iOS app unable to display game library

    in XBoX Games and Apps
    Xbox iOS app unable to display game library: I have been having troubles for months trying to view my game library on the Xbox mobile app. It times out when trying to load the library. Any solutions? Does my library have too many games?...
  7. Since about a week ago, I have been unable to update almost any game on PC Xbox (Game Pass) app

    in XBoX on Windows
    Since about a week ago, I have been unable to update almost any game on PC Xbox (Game Pass) app: Whenever I try to the app gives me the "0xd05e010f" error, whatever that means. Darktide, Palworld, you name it, the only game that i've been able to successfully update was Minecraft Does anyone...
  8. Unable to see xbox games on xbox app for PC.

    in XBoX Games and Apps
    Unable to see xbox games on xbox app for PC.: When I open the xbox app there are no games on the home screen at all. Even when I go to 'All PC Games' it just shows 0 results. I am also unable to see my own games. Although I am able to start...
  9. Unable to install or update games and apps, Installing bar at 0.0% indefinitely

    in XBoX on Windows
    Unable to install or update games and apps, Installing bar at 0.0% indefinitely: Hi, I was wondering if anyone has come into trouble of games and apps not being able to update or install on their Xbox one. I have tried everything, a reset leaving the power cord out for...
  10. Unable to launch Cloud Gaming through xbox app

    in XBoX Games and Apps
    Unable to launch Cloud Gaming through xbox app: Unable to launch Cloud Gaming through Xbox app on Windows 11. The app and everything is up to update. [img] 2921a489-e740-47f4-befe-ece5e477ebe2