Unable to use a downloaded game with another profile

Discus and support Unable to use a downloaded game with another profile in XBoX Games and Apps to solve the problem; Hi there, So my son bought and downloaded South Park TSOT on his console, now as he his visiting me, he downloaded his profile on my console and then... Discussion in 'XBoX Games and Apps' started by Boombaa, Mar 11, 2014.

  1. Boombaa
    Boombaa Guest

    Unable to use a downloaded game with another profile


    Hi there,

    So my son bought and downloaded South Park TSOT on his console, now as he his visiting me, he downloaded his profile on my console and then downloaded the game on my console too.

    Now as both his profile and the game are stored on my console, I logically should be able to play it with my profile but this not possible as an error message is displayed (impossible to start South Park TSOT), obviously it works with my son's profile but
    none of the others are allowed to start the game.

    Is this a normal situation?

    :)
     
    Boombaa, Mar 11, 2014
    #1
  2. FeAr Scythe
    FeAr Scythe Guest
    Unable to Launch Portal 2

    I downloaded Portal 2 yesterday onto my Xbox, and I'm unable to launch it on my main profile. However, if I launch it on another profile, it works fine.

    This is a problem, as I'm wanting to play the Co-Op, however I'm unable to if I have to log in on another profile that doesn't have Gold.
     
    FeAr Scythe, Mar 11, 2014
    #2
  3. Unable to join Xbox Live

    I have recently purchased Minecraft for Windows 10 beta, and was given a "unique gamer tag" of . I have since added that gamer tag to my Xbox 360, however, I am unable to get him to be an Xbox live member as it tells me the email address is
    associated with another profile. How is that possible? And why doesn't it let me correct it? The email I used to "register" to Xbox is my main email address. Since Carsen Gray is using an alternate address, I don't understand how my main email
    address can be "in use by another profile" How do I fix this? The only solution Xbox gives me is to use another profile. I don't have another profile.
     
    JuicedLicense5, Mar 11, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Unable to use a downloaded game with another profile

    This is because the game was not originally downloaded to your console. Either your son will need to be logged in in order for you to access and play the full game or he'll need to do a license transfer to your console and redownload the game (no need to
    delete it first) from his download history.

    support.xbox.com/.../download-content
     
    onyxishere, Mar 11, 2014
    #4
  5. Boombaa
    Boombaa Guest
    Thanks for the answer onyx.
     
    Boombaa, Nov 1, 2018
    #5
  6. onyxishere Win User

    Unable to use a downloaded game with another profile

    This is because the game was not originally downloaded to your console. Either your son will need to be logged in in order for you to access and play the full game or he'll need to do a license transfer to your console and redownload the game (no need to
    delete it first) from his download history.

    support.xbox.com/.../download-content
  7. Boombaa Win User

    Unable to use a downloaded game with another profile

    Thanks for the answer onyx.
  8. buyukk sef Win User

    Con not download profile, error codes: 80004005 - 807b0194

    the deal is I am unable to re-download my profile and having error messages above in my first message. But I can download another profile other than my gold profile....
  9. Mister Gwyther Win User

    83A40007 Issues

    Hey there Cthulhu! I understand you're having trouble downloading your profile now, yeah? Are you unable to download any profile on your console, or just yours? Can you try downloading your profile on a different console you have, or possibly on another
    console on a different network entirely? Please let us know how that goes, thanks!
  10. Mistress Sara Win User

    Unable to play game on another profile

    Hi there,

    Is he able to play the game on his account when your account is logged in? Is there a message/error that comes up when he tries to play?

    First, check to make sure the console is set as your account's home console. Steps can be found

    here
    .

    Otherwise, it could be content limit settings on your son's account. Info on that can be found here.

    Let us know if that fixes it or not.
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Unable to use a downloaded game with another profile

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