Unable to update the minecraft native laucnher

i have tried that but it still pops up with the error code. I found some minecraft launcher logs but im unsure how to post it in as when i drag it into here it just creates a new tab and opens the log

Hi! My name is Kyle and I'm an independent advisor.

Please try uninstalling this version of the launcher and use the MS Store version: https://aka.ms/NewMCLauncher

Note that the logo's for Minecraft changed earlier this year, if that's what you're referring to: https://www.minecraft.net/article/our-icons-are-changing

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

how do i attach a logs file?

I see, try using wsreset to reset the Microsoft Store:

Open Run dialog box(Win+R)
Type in “wsreset -i” without quotes and Press Enter.

https://www.yourwindowsguide.com/2023/01/resolve-microsoft-store-problems-windows-10.html

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

[Info: 2023-10-01 23:25:08.7843447: NetQueue.cpp(267)] NetQueue: Setting up. [Info: 2023-10-01 23:25:08.7848871: NetQueue.cpp(985)] NetQueue: worker thread started. [Info: 2023-10-01 23:25:08.7849994: mainWindows.cpp(81)] Running launcher bootstrap (version 1.2.17) [Error: 2023-10-01 23:25:08.7877395: Settings.cpp(45)] Failed to determine configuration file size: The system cannot find the file specified. [Error: 2023-10-01 23:25:08.7882909: localization.cpp(110)] No translation found for "Unable to download the launcher update. Launching previous version..." [Error: 2023-10-01 23:25:08.7883195: localization.cpp(110)] No translation found for "Unable to update the launcher." [Error: 2023-10-01 23:25:08.7883367: localization.cpp(110)] No translation found for "Unable to download the bootstrap update. Launching previous version..." [Error: 2023-10-01 23:25:08.7883563: localization.cpp(110)] No translation found for "Unable to update the bootstrap." [Error: 2023-10-01 23:25:08.7883992: localization.cpp(110)] No translation found for "Failed to initialize GDK, please make sure Xbox App and Gaming Services are up to date and running." [Info: 2023-10-01 23:25:08.7911265: NetQueue.cpp(267)] NetQueue: Setting up. [Info: 2023-10-01 23:25:08.7918287: NetQueue.cpp(985)] NetQueue: worker thread started. [Error: 2023-10-01 23:25:08.7921622: Settings.cpp(45)] Failed to determine configuration file size: The system cannot find the file specified. [Error: 2023-10-01 23:25:08.7924044: localization.cpp(110)] No translation found for "Unable to download the launcher update. Launching previous version..." [Error: 2023-10-01 23:25:08.7924321: localization.cpp(110)] No translation found for "Unable to update the launcher." [Error: 2023-10-01 23:25:08.7924612: localization.cpp(110)] No translation found for "Unable to download the bootstrap update. Launching previous version..." [Error: 2023-10-01 23:25:08.7924850: localization.cpp(110)] No translation found for "Unable to update the bootstrap." [Error: 2023-10-01 23:25:08.7925282: localization.cpp(110)] No translation found for "Failed to initialize GDK, please make sure Xbox App and Gaming Services are up to date and running." [Info: 2023-10-01 23:25:08.7925748: Common.cpp(32)] Native Launcher Version: 1.2.17 [Info: 2023-10-01 23:25:08.7926226: Common.cpp(33)] Operating System: Windows 8 Pro [Info: 2023-10-01 23:25:08.7927123: Common.cpp(34)] Application Data directory: C:\...\.minecraft [Info: 2023-10-01 23:25:08.7928615: Common.cpp(35)] Executable Path: /:\...\MinecraftLauncher.exe [Info: 2023-10-01 23:25:08.7929318: Common.cpp(36)] App Directory dir: C:\...\Minecraft Launcher [Info: 2023-10-01 23:25:08.7930106: Common.cpp(37)] Game data directory: C:\...\.minecraft [Info: 2023-10-01 23:25:08.7930822: Common.cpp(38)] Launcher dir: C:\...\game [Info: 2023-10-01 23:25:08.7931455: Common.cpp(39)] Update dir: C:\...\update_files [Info: 2023-10-01 23:25:08.7932185: Common.cpp(40)] TmpDir dir: C:\...\MinecraftLauncher [Info: 2023-10-01 23:25:08.7932871: Common.cpp(21)] Specified proxy is used [Info: 2023-10-01 23:25:08.7933325: Common.cpp(26)] A Proxy bypass list is used [Info: 2023-10-01 23:25:08.7934117: UpdateTools.cpp(118)] Using update preferences at path: C:\...\launcher_profiles.json [Info: 2023-10-01 23:25:08.7935282: UpdateTools.cpp(132)] Using update preferences at path: C:\...\launcher_settings.json [Info: 2023-10-01 23:25:08.7936146: LauncherConfiguration.cpp(86)] Update preferences: strategy: 0, clientId: 0, channel: release [Info: 2023-10-01 23:25:08.7937446: LauncherConfiguration.cpp(106)] Using KeyMaker builds... [Info: 2023-10-01 23:25:08.7937685: KeyMakerCache.cpp(219)] Initializing KeyMaker response cache... [Info: 2023-10-01 23:25:08.7937984: KeyMakerCache.cpp(225)] KeyMaker response cache initialized. [Error: 2023-10-01 23:25:08.7938411: Settings.cpp(45)] Failed to determine configuration file size: The system cannot find the file specified. [Warning: 2023-10-01 23:25:08.7938954: LauncherConfiguration.cpp(54)] Unable to find accounts file at C:\...\launcher_accounts.json [Warning: 2023-10-01 23:25:08.7942879: Auth.cpp(226)] Error when retrieving secure token from STS: 2 [Info: 2023-10-01 23:25:08.7946986: NetQueue.cpp(767)] NetQueue: Starting net action https://redstone-launcher.mojang.co...f2cad375cacbb4a98169dae13a58fb7c09/win32.json? [Info: 2023-10-01 23:25:08.9362998: NetQueue.cpp(557)] NetQueue: Primary ip: 13.107.213.74, Host: redstone-launcher.mojang.com [Warning: 2023-10-01 23:25:08.9363559: NetQueue.cpp(599)] NetQueue: Action https://redstone-launcher.mojang.co...f2cad375cacbb4a98169dae13a58fb7c09/win32.json? failed to connect to SSL. Inner error: schannel: failed to receive handshake, SSL/TLS connection failed [Info: 2023-10-01 23:25:08.9373693: NetQueue.cpp(646)] NetQueue: Action finished: https://redstone-launcher.mojang.co...f2cad375cacbb4a98169dae13a58fb7c09/win32.json? [Info: 2023-10-01 23:25:08.9373815: NetQueue.cpp(767)] NetQueue: Starting net action https://sentry.io/api/2703928/store/ [Warning: 2023-10-01 23:25:08.9374108: NetQueue.cpp(668)] Action https://redstone-launcher.mojang.co...f2cad375cacbb4a98169dae13a58fb7c09/win32.json? failed in response handler. response code: 0 - error string: 'schannel: failed to receive handshake, SSL/TLS connection failed [Error: 2023-10-01 23:25:08.9375513: AzureUpdateTools.cpp(170)] Couldn't get manifest data from URL: https://redstone-launcher.mojang.co...f2cad375cacbb4a98169dae13a58fb7c09/win32.json? [Info: 2023-10-01 23:25:08.9382189: NetQueue.cpp(767)] NetQueue: Starting net action https://sentry.io/api/2703928/store/ [Info: 2023-10-01 23:25:08.9382473: StartLibrary.cpp(62)] Starting C:\...\launcher.dll [Error: 2023-10-01 23:25:08.9383741: main.cpp(285)] First attempt Start library failed! [Info: 2023-10-01 23:25:08.9389738: NetQueue.cpp(767)] NetQueue: Starting net action https://sentry.io/api/2703928/store/ [Info: 2023-10-01 23:25:10.3047151: NetQueue.cpp(293)] NetQueue: Initiating shutdown. [Info: 2023-10-01 23:25:10.3047787: NetQueue.cpp(307)] NetQueue: Waiting for worker thread to finish... [Info: 2023-10-01 23:25:10.3048350: NetQueue.cpp(989)] NetQueue: Worker thread shutting down. [Info: 2023-10-01 23:25:10.3050716: NetQueue.cpp(310)] NetQueue: Done.