Unable to update/install game

Discus and support Unable to update/install game in XBoX Games and Apps to solve the problem; I have the digital version of Halo MCC, and upon trying to install the last update I get error 0x87e0000 "Installation Stopped". I have contacted xbox... Discussion in 'XBoX Games and Apps' started by Dithymia, Oct 20, 2015.

  1. Dithymia
    Dithymia Guest

    Unable to update/install game


    I have the digital version of Halo MCC, and upon trying to install the last update I get error 0x87e0000 "Installation Stopped".

    I have contacted xbox support 3 times and the issue hasn't been resolved, so they suggested I post here. I've tried doing an offline console update, using a wired connection, I even deleted the 70gb game and attempted to redownload and then got the
    error again so I can't even install the game anymore. I borrowed a friend's disc version which will only work offline, if I bring the console online it attempts to update and then fails.

    No other software seems to have any issues, I tested by downloading something from the store, also deleting the ODST DLC then reinstalling it, works fine. Just the Halo MCC won't work. Any help is greatly appreciated!

    :)
     
    Dithymia, Oct 20, 2015
    #1
  2. unable to install/update

    I just don't get it, I'm guessing it has something to do with the xbox live alert that has been going on. But its very frustrating. I can appreciate the fact that they send out updates to improve the game, but we should be able to download them via computer
    and then install them on our xbox if they are having issues
     
    Richdafarious, Oct 20, 2015
    #2
  3. unable to install/update

    Man I bought CoD and that was crap so I returned it for this game yesterday.

    I can't get past 59% installation

    Im taking it back no NBA 2k for me this year…..

    Between Madden NBA2k and CoD the video game industry has been awful this year
     
    HUSANI da Great, Oct 20, 2015
    #3
  4. Kenny H.
    Kenny H. Guest

    Unable to update/install game

    Hey there. Try canceling any downloads and heading into Settings, System. Make sure it says "No Update Available." If it says there is a system update, install that. If not, go to Settings, Power, Turn Xbox off. Unplug the power cord from the back of the
    console for at least 5 minutes, then plug it back in and try the download again.
     
    Kenny H., Oct 21, 2015
    #4
  5. Rockysamba
    Rockysamba Guest
    I too have had this error code after downloading the Xbox accessories app , it will not start and i have uninstalled it and re downloaded it a number of times
     
    Rockysamba, Oct 26, 2015
    #5
  6. Mister Maka
    Mister Maka Guest
    Sorry to hear the trouble Rockysamba!

    Please give all the steps Ken provided above to see if that helps. If those steps still aren't helping you, create a new thread detailing your exact issue so that we can best help you out. Thanks a bunch!
     
    Mister Maka, Oct 27, 2015
    #6
  7. Rockysamba
    Rockysamba Guest
    Thanks Mister Maka ,I have sorted it now ,I uninstalled it ,did a hard reboot and re downloaded it and everything is now ok.
     
    Rockysamba, Oct 29, 2015
    #7
  8. Mister Maka
    Mister Maka Guest

    Unable to update/install game

    Radical!

    Glad to hear it's all squared away for you Unable to update/install game :) Cheers dude!
     
    Mister Maka, Nov 1, 2018
    #8
  9. caroline nilsson Win User

    My Fortnite doesn’t work for some reason.

    It is befors the game even launches. I am unable to even install or update the game as it says installation stopped every time I try to update it
  10. Rockysamba Win User

    Unable to update/install game

    Thanks Mister Maka ,I have sorted it now ,I uninstalled it ,did a hard reboot and re downloaded it and everything is now ok.
  11. Rockysamba Win User

    Unable to update/install game

    I too have had this error code after downloading the Xbox accessories app , it will not start and i have uninstalled it and re downloaded it a number of times
  12. Kenny H. Win User

    Unable to update/install game

    Hey there. Try canceling any downloads and heading into Settings, System. Make sure it says "No Update Available." If it says there is a system update, install that. If not, go to Settings, Power, Turn Xbox off. Unplug the power cord from the back of the
    console for at least 5 minutes, then plug it back in and try the download again.
  13. Mister Maka Win User

    Unable to update/install game

    Sorry to hear the trouble Rockysamba!

    Please give all the steps Ken provided above to see if that helps. If those steps still aren't helping you, create a new thread detailing your exact issue so that we can best help you out. Thanks a bunch!
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Unable to update/install game

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