Unable to “Unmute” on Xbox Live

Discus and support Unable to “Unmute” on Xbox Live in XBoX on Consoles to solve the problem; I am unable to unmute someone on Xbox live. I have attempted to use the unmute feature both within the game and on various screens through Xbox live... Discussion in 'XBoX on Consoles' started by MNSeahawk5, Apr 8, 2018.

  1. MNSeahawk5
    MNSeahawk5 Guest

    Unable to “Unmute” on Xbox Live


    I am unable to unmute someone on Xbox live. I have attempted to use the unmute feature both within the game and on various screens through Xbox live and still not working.

    Every time I click “unmute”, it does not save the change because when I go back into the same friends screen, it once again has the unmute options available when I just unmuted him not two seconds before.

    Any help would be appreciated!

    :)
     
    MNSeahawk5, Apr 8, 2018
    #1
  2. bowski477
    bowski477 Guest
    bowski477, Apr 8, 2018
    #2
  3. UneasyJmitchell
    UneasyJmitchell Guest
    Unable to unmute myself.

    What kind of headset you got? Maybe a setting on it. Or click on your emblem and toggle to mute while in a lobby, dunno.
     
    UneasyJmitchell, Apr 8, 2018
    #3
  4. Mister Kellogg
    Mister Kellogg Guest

    Unable to “Unmute” on Xbox Live

    Hi MNSeahawk5,

    If you are still seeing this behavior let's try a cold boot of the console by unplugging it for a full 5 minutes. If that does not correct the issue then the next step will be to try a

    quick factory reset     and be sure to keep your games and apps installed when asked to do so.

    Please let us know if you continue to see this behavior after those steps.

    Thank you!
     
    Mister Kellogg, Apr 11, 2018
    #4
  5. Mister Kellogg Win User

    Unable to “Unmute” on Xbox Live

    Hi MNSeahawk5,

    If you are still seeing this behavior let's try a cold boot of the console by unplugging it for a full 5 minutes. If that does not correct the issue then the next step will be to try a

    quick factory reset     and be sure to keep your games and apps installed when asked to do so.

    Please let us know if you continue to see this behavior after those steps.

    Thank you!
  6. Brian.G. Win User

    I receive the error code “Montano” when loading into Warzone 2. Communication server unavailable. What can I do to resolve?

    Hello again,

    I downloaded fortnite and it is showing the same issues. I am unable to unmute players, and unable to connect to comms servers
  7. Darktangent(2) Win User

    Xbox Chat Issue (Mic Icon Always On Even When Unplugged)

    Hey all!

    Thank you so much for the information you have all provided. We have collected all of the information we need, and the proper teams are still hard at work to get this issue resolved.

    Unfortunately we do not have an ETA on a fix, but as soon as we get an update, we'll post it up in here.

    We completely understand how frustrating this issue is, and we appreciate the continued feedback provided in this thread.
    This still isn't fixed. Just joined a party with one of my friends and he was muted, and I am unable to unmute him. Unmute in party does nothing. View profile and unmute will switch to mute, but backing out and viewing profile shows unmute again. We switched
    to game chat and I can hear him fine.

    I think last time we played I muted him because his mic was buzzing, and he left party before I ever unmuted him. This seems to be an xbox live issue, and in 3 years it still hasn't been fixed.
  8. Mister Kellogg Win User

    can not unmute my friend in party

    Hi all,

    If you are still seeing this and are unable to unmute your friend then let's try a cold boot of the console by unplugging it for a full 5 minutes. If that does not help then the next step will be to perform a quick

    factory reset of the console.     Please be sure to keep your games and apps installed when asked to do so during this process. If you are still unable to unmute your friends after that please let us know.

    Have a great week!
  9. UneasyJmitchell Win User

    Unable to unmute myself.

    What kind of headset you got? Maybe a setting on it. Or click on your emblem and toggle to mute while in a lobby, dunno.
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Unable to “Unmute” on Xbox Live

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