Unable to unmute a friend

BByrne2007 · Apr 9, 2018

I recently accidentally blocked a friend of mine who I eventually managed to unblock, however, even though I have unblocked them it has a mute on the player which I can’t seem to figure out how to remove, every time I click ‘unmute’ it doesn’t respond and
it hasn’t my friend still on mute, how can i solve this problem.

Thanks

:)

bowski477 · Apr 9, 2018

Unable to unmute friends

Hello, this is a glitch that Xbox is currently aware of and is working to fix. Xbox Live Service Status | Xbox Live Service Outage

Lord S1yFox · Apr 9, 2018

Unable to unmute friends

An incredibly frustrating bug on xbox live that does not allow the option of unmuting players. Is there currently a fix for this or is this a problem within xbox live that is not being addressed?

HeadshotPenguin · Apr 10, 2018

Hi,

There is an issue at the moment affecting Party Function and Muting/Unmuting people.

The team are working on this at the moment and you can stay up to date by checking out Xbox Live Service Status | Xbox Live Service Outage

HP

bowski477

Hello, this is a glitch that Xbox is currently aware of and is working to fix. https://support.xbox.com/en-US/xbox-live-status

HeadshotPenguin

Hi,

There is an issue at the moment affecting Party Function and Muting/Unmuting people.

The team are working on this at the moment and you can stay up to date by checking out https://support.xbox.com/xbox-live-status

HP

THINKFAST0334

Hey, I have this problem as well, My fix which is abit annoying is too spam quickly however slow enough for me to stop when the persons unmuted. Takes abit of time but works! However they mute again when someone joins or leaves the part. So i dont know.

Kickstone

I also have this issue and so does my son. He has a friend and his friend is unable to unmute him. He didn't place him on mute in the first place. He tries to unmute on his friends list but it just reverts back. I have his friend on my list and he is muted
under my account....through choice

. But I too can't unmute him now. Tried on my friends list, reverts back to muted. Tried by going under my profile, going to following, selecting muted, unmuting him there.....still the same.

Anybody got any ideas? Could Fortnite have anything to do with it? Tried going in to party, then going to in game chat, leaving it for 10 secs, going back to party and unmuting. Has worked for some....not for me. Please, help me. my son won't stop moaning
about it. Is it something that just resolves itself or is that it?

Mister Kellogg

Hi all,

If you are still seeing this and are unable to unmute your friend then let's try a cold boot of the console by unplugging it for a full 5 minutes. If that does not help then the next step will be to perform a quick

factory reset of the console. Please be sure to keep your games and apps installed when asked to do so during this process. If you are still unable to unmute your friends after that please let us know.

Have a great week!

Unable to unmute a friend