Unable to transfer Minecraft account

Discus and support Unable to transfer Minecraft account in XBoX Accessibility to solve the problem; Hey, I logged into my Minecraft account for the first time in a while and saw the account migration notification. I attempted to migrate my Mojang... Discussion in 'XBoX Accessibility' started by mooman219, Jan 26, 2022.

  1. mooman219
    mooman219 Guest

    Unable to transfer Minecraft account


    Hey,

    I logged into my Minecraft account for the first time in a while and saw the account migration notification. I attempted to migrate my Mojang account, but the page gives an error saying the account is banned. It looks like the case review option only works for banned accounts, but unfortunately the enforcement page doesn't list an infraction. I haven't logged into an Xbox Live service since around 2009 according to my emails. I tried to use the contact us page, but when selecting "What are you having trouble with?" "Family & online safety" > "What's the issue?" "I received a ban or subscription", it asks me to sign in, then after signing in, asks me to sign in again, repeating.

    Questions:
    Will this mean I'll eventually lose the Mojang account?
    Is there an option to open a case review anyway?

    Should I contact phone support?

    Below is an image of the enforcement page while logged in.


    Unable to transfer Minecraft account [​IMG]

    :)
     
    mooman219, Jan 26, 2022
    #1
  2. liam overton2 Win User

    Unable to get my hacked account back (minecraft)

    I’ve tried all of this hence why I said my account is unable to be recovered. Is it possible for a minecraft account to be transferred even if the account cannot be signed into
  3. mooman219 Win User

    Unable to transfer Minecraft account

    Hey Nathan,

    Thank you! I'll keep an eye on this thread if anything changes.
  4. Nathan Roberts (SN) Win User

    Unable to transfer Minecraft account

    Hey there, mooman219

    Thanks for providing me the gamertag.

    Could you try signing into the support site using InPrivate browsing?

    Thanks,

    Regards
  5. Jesse E' Win User

    Unable to transfer Minecraft account

    I'm sorry about that. Everything about bans can be found here enforcement.xbox.com

    That's where you'll see the type of ban, the duration and if you can appeal it. If it doesn't show up on there then there isn't anything that can be done as Support cannot assist with issues of bans or suspension.
  6. mooman219 Win User

    Unable to transfer Minecraft account

    Hey HomegrownSilky,

    It seems like Xbox Live still considers the gamertag used by this account even through there hasn't been a login in >5 years. I believe there may be some un-usable outstanding credit in the account, which reads as if that prevents the account from being closed.

    I have no issue with deleting my Xbox Live account while retaining my Microsoft account if that was an option.
Thema:

Unable to transfer Minecraft account

Loading...

  1. Unable to transfer Minecraft account - Similar Threads - Unable transfer Minecraft

  2. Windows 10 Unable to update the Minecraft Native Launcher

    in XBoX Games and Apps
    Windows 10 Unable to update the Minecraft Native Launcher: microsoft please help me the problem is about "unable to update native launcher" in minecraft launcher windows 10 62137a28-e38e-43c7-bea9-7712a973537a

  3. Unable to use Bundle in BO6

    in XBoX Games and Apps
    Unable to use Bundle in BO6: I bought the Mastercraft Dank Days bundle and I can not find anything in the bundle for me to use. Why spend lol the money and not use it 2b64d73d-118e-4fa5-872c-f5d15e682aba

  4. ea play account unable to link

    in XBoX Accessibility
    ea play account unable to link: hi i have a problem with my account as im unable to link my xbox live account to my ea account as im apparently already linked to an EA ccount which is baffling to me as i have never done that and...

  5. Hacket has deleted my account and made me unable to sign up

    in XBoX Accessibility
    Hacket has deleted my account and made me unable to sign up: There is game linked to the account(minecraft) and its important + it hasn't been long since it was deleted. Ls it recoverable? 356f8e52-9992-47e5-9c05-5b5203c366db

  6. Unable to purchase Roblox premium on Microsoft

    in XBoX Games and Apps
    Unable to purchase Roblox premium on Microsoft: [img] Hello microsoft support team, For the past 1-2 weeks, I have been unable to purchase Roblox Premium through Microsoft. I have also seen other posts regarding this same issue, with some...

  7. Unable to play game on two different devices.

    in XBoX Rewards & Social
    Unable to play game on two different devices.: Hello. I was trying to play Minecraft Dungeons with my son. He was using my old xbox one and I with my phone via Cloud Gaming. He was signed into the xbox using his own Microsoft account and I...

  8. Unable to Filter by "Achievements Enabled" in PC Xbox App

    in XboX Insiders
    Unable to Filter by "Achievements Enabled" in PC Xbox App: When you view "All Game Pass" games under Game Pass tab you can filter down by games that have achievements enabled, but when viewing "All PC Games" under the Store tab this is not an option....

  9. Unable to remove a kid from account to transfer to another family froup.

    in XBoX Accessibility
    Unable to remove a kid from account to transfer to another family froup.: I am unable to transfer a child account from my wifes account, to my account. It says child is unable to remove from the family and gives an error code. Also, unable to add her to my account...

  10. Unable to transfer games/DLC from Xbox 360 to Xbox One via Cloud Storage

    in XBoX Games and Apps
    Unable to transfer games/DLC from Xbox 360 to Xbox One via Cloud Storage: I recently used a couple of gift cards to buy some DLC for Borderlands. As far as I know, although the original Borderlands is backward compatible with Xbox One, the DLC is not which is why there...