Unable to talk or message anyone

Okay so I have finished my ban but I'm still unable to talk or message anyone not only on my account but on all of the accounts on my console I've tried a hard reset and removing and re-uploading my profile and so far nothing is working. And yes according
to my profile suspension it has been lifted for almost a week in a half now.... Help figuring out this issue would make me very greatful.

:)

 

Unable to message or talk in parties

That is more than likely a console enforcement action rather than one that targets a specific account. To be sure, you can head over to Enforcement, sign in, click
on the little orange gavel that will appear and it will take you to a complete Enforcement history of the account you are signed into. I'd recommend doing this for each of the accounts to get an idea of where each one stands.



Enforcement does not read the forums, nor do they have a direct way of being contacted via phone or email. That being said, sometimes, Enforcement will deem a suspension as being worthy of a review. If so, you will see a link called "Review" next to the
current enforcement action. This is your only way to contact Enforcement directly to plead your case and possibly have the Enforcement action overturned.

 

Unable to message or talk in parties

So, I've got several accounts on my Xbox since my entire house shares one Xbox, 8 accounts to be exact. Recently one of my accounts received a multi-player and come ban, but the thing was I couldn't talk or play Xbox one games on any account! I called
Microsoft and they said that all my accounts must be banned, which is impossible because my brother doesn't play with others and rarely plays at all and even his account is banned. I could play backwards compatible games and talk, but that was it. So I
decided I'll just play those until its over. 2 days after the ban was lifted, I can play Xbox one games fine, but talking and messaging? No, with the message '' because of your past behavior, you can't message.'' It was not a permanent ban yet I still
can't message or talk on the Xbox one. None of the accounts can, which limits us greatly as most of my house is very social and have slot of friends on Xbox. I've tried everything, resets, calling Microsoft, deleting accounts and reading them, I even
unplugged it for 10 minutes to no avail. If anyone can help, please message me, my gamer tag is