Unable to sync data with the cloud

I get the following "We were unable to sync your data with the cloud just now".

My data sync was stuck at 100% and then said that they "were unable to sync your data with the cloud just now". So I would suggest that this is not just a Turn 10 problem Evoded and it may be worth speaking to support again.

I should have said I get the same error as Wolverine - the 80004005 "we were unable to sync your data with the cloud just now"

Hey Diego

Thank you for taking the time to reply to this thread.

If you experienced any "Syncing data" menu when loading up your game, it is possible that the data could have been overwritten or not synced correctly.

At this point it is possible that you could attempt to recover your save data, by forcing your game to re-sync your save data by

removing and re-adding your account back onto you console.

However, if you received any error messages when syncing your data, you could take a look at the article that covers

Syncing cloud error messages.

Keep in mind that if you are unable to recover your world using either of these methods, it is likely that you will be unable to recover your world.

I'm sorry about any confusion or turmoil this might have caused.

You have to be online to sync data with the cloud. Your local save is always saved to your console. If you don't sync to the internet when you haven't in a while, if you somehow lose your saved data you can not sync it back, but you rather get the last synced
data sent to the cloud.

For more info see here:
https://support.xbox.com/games/game-setup/cloud-game-saves-faq