Unable to sync between devices

El Coqui_62 · Nov 15, 2016

I need help, I have a laptop and a tablet both running Windows 10 synchronized to the same account I have a premium subscription to Microsoft Solitaire Collection, on the laptop I can see the premium edition but not on the tablet, regardless of what I do
I can't get it to show me the premium subscription of Solitaire on the Windows 10 tablet, any suggestions outside of erasing all data and starting over with a new configuration on the tablet?

:)

Benjamin Hoppe · Nov 15, 2016

Unable to Sync Devices, Downloaded Music Unable to Play

I am having major problems with XBOX Music, and it is completely and utterly not working with the cloud features or the XBOX Music Pass service.

Windows 8 & Surface RT

On my Dell XPS12 running Windows 8 as well as my Surface RT, I get the error code 0xc1010190, stating that it is unable to sync. In addition, when my billing cycle rolled over, all downloaded music became unable to play due to DRM, and I had to delete every
track and redownload. The devices refuse to sync to the XBOX Music Cloud.

Windows Phone 8 (Nokia Lumia 920)

On the Windows Phone 8 device, I can stream music, but any music downloaded from XBOX Music Pass is not playable when it is downloaded; it throws a DRM error that it can't be played on the device.

What Have I Done?

So far, I've attempted the following:

Delete All Music and Re-download

Delete Music App and Reinstall

Check Sync Center

Close everything and reopen

Turn off XBOX Music Cloud services and turn back on.

I contacted XBOX Support, as well as Windows Phone support which offers only phone support despite it being a paid service, and many states require phone support legally for any paid service. In both cases, they blamed the other department and said they
weren't trained to handle and would have to escalate since they couldn't figure out what the problem is. They told me the escalate time is twelve days.

Harmy1 · Nov 15, 2016

Dumb Question

Ok,I have the settings correct, I was hoping for a way to have a perfect sync between W8 devices. I don't think it is possible

optodata · Nov 22, 2016

Try running the Windows Store App troubleshooter on the tablet. You can download it from *here*

optodata

Try running the Windows Store App troubleshooter on the tablet. You can download it from *here*

FreakRoach

At a time one controller can be synced only to one console/PC. But you can always switch between the devices by syncing the controller each time with the new device.

sdakl

I did not mean to ask whether the save was synced between cloud versions on different devices. What I meant to ask if whether the save could be synced between the cloud version and the locally installed console version.

GraniteStateColin

Less important to me, but it would be nice: is there a way to sync playlists between Windows and Xbox and Android devices?

Harmy1

Ok,I have the settings correct, I was hoping for a way to have a perfect sync between W8 devices. I don't think it is possible

Unable to sync between devices