Unable to subscribe to game pass

hello,

i have 5 usd microsoft balance but i am unable to subscribe xbox game pass for pc beta (normal/ultimate edition ). what should

i do ?

Hey there,

If you're unable to take advantage of the 1$ Game Pass promotion, that would indicate you have already used a Game Pass trial on your Xbox Live account. To qualify for this promotion, you must be a new Game Pass subscriber. Apologies for any frustration
this may have caused. We hope this helps!

Thanks for checking, Gunnar. Are you subscribed to Xbox game pass Ultimate, or just Xbox Live? Ultimate game pass subscription includes Xbox live, and EA play. If you only have an active Xbox Live Gold, I am afraid you'll be unable to play the game.

Hi the Game Pass Ultimate is the pack of this Services: Game Pass(Xbox) + Game Pass(PC)+Live Gold

If you only play in Xbox, Subscribe the Game Pass Ultimate is the Same with you Subscribe Game Pass + Live Gold but you only go pay $ 15.00 vs $20.00 by Subscribe Game Pass and Live Gold Se-pared

I checked the Xbox Live Server Status and everything seems to be working fine at the moment, basic question but how is your internet right now? Sometimes for me weather or other issues will cause a weak connection and I'll have problems with heavy internet
tasks.