Unable to start the game

Warbringerjc · Jul 9, 2017

For some reason, this game crashes immediately upon launch. Looked in the event viewer and saw the following errors

Faulting application name: re7.exe, version: 0.0.0.0, time stamp: 0x58b8f31e

Faulting module name: KERNELBASE.dll, version: 10.0.15063.296, time stamp: 0xa0527b0c

Exception code: 0xe0434352

Fault offset: 0x0000000000069e08

Faulting process id: 0x434

Faulting application start time: 0x01d2f8a4d706f3cf

Faulting application path: C:\Program Files\WindowsApps\F024294D.RESIDENTEVIL7biohazard_10.1.100.2_x64__8fty0by30jkny\re7.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report Id: 3455de37-1d32-46d3-bf80-1ed69de20e40

Faulting package full name: F024294D.RESIDENTEVIL7biohazard_10.1.100.2_x64__8fty0by30jkny

Faulting package-relative application ID: runtime

Activation of app F024294D.RESIDENTEVIL7biohazard_8fty0by30jkny!runtime failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

I recently reinstalled the game, but that did not seem to help. I noticed right after the reinstall, I was able to play, but kept running into "Cannot Save Data" at the very beginning. Now the game just launches, then about 15 seconds later, it just crashes.
Specs are as follows:

Intel Core i7 6700k OC 4.5GHZ

Kingston Hyper X DDR4 2666

Asus Strix GeForce 1080 Ti OC edition

512GB Crucial SSD

I don't have any other issues with any other game. Any thoughts?

:)

PrestoAtol97179 · Jul 9, 2017

Unable to start game.

Hi.

I'm having trouble with starting the game.

I go through the first scenes, and when I come to the start menu, press any button, it wont go any further....

Anyone got any ideas?

QuickMythril · Jul 9, 2017

UNABLE to start games !

the stats and save data are stored to the cloud in the MS casual games, so you should not lose them by uninstalling and reinstalling. is the problem that the game won't startup at all, or it won't sign into your gamertag?

J747K · Dec 29, 2017

hey read your post. Im experiencing a similar issue. At startup, i get to the “loading content please do not shut off console” screen and then it takes me right back to the xbox home screen. Were you ever able to resolve the issue you were having? If so,
how did you fix it?

MustafaNoman

Yes i share games with my friend

Thimilee

This happened to me before when my subscription was about to end one week later. I had to set the automatic payment to "fix" this problem. When end your subscription ? And it is automatic for you ?

J747K

hey read your post. Im experiencing a similar issue. At startup, i get to the “loading content please do not shut off console” screen and then it takes me right back to the xbox home screen. Were you ever able to resolve the issue you were having? If so,
how did you fix it?

QuickMythril

the stats and save data are stored to the cloud in the MS casual games, so you should not lose them by uninstalling and reinstalling. is the problem that the game won't startup at all, or it won't sign into your gamertag?

MustafaNoman

My subscription expires on 23rd june next year and no it isnt automatic for me

Unable to start the game