UNABLE to start games !

JOYT777 · Oct 10, 2016

Are there any others who cannot open some of the games? I am not able to start : Taptiles, Mahjong, and Slot Pro.

Would anyone happen to have suggestions for me to solve this problem? I would hate to lose all of my stats by uninstalling and reinstalling the games

:)

PrestoAtol97179 · Oct 10, 2016

Unable to start game.

Hi.

I'm having trouble with starting the game.

I go through the first scenes, and when I come to the start menu, press any button, it wont go any further....

Anyone got any ideas?

Xx RogueMerc xX · Oct 10, 2016

unable to start up game

Go to your settings and clear the persistent storage in your dvd/blue ray settings. If that doesnt fix it, hold your power button down until your xbox one shuts off. After you turn it back on it should work. If neither of those work, you are going to have
to contact support.

QuickMythril · Oct 10, 2016

the stats and save data are stored to the cloud in the MS casual games, so you should not lose them by uninstalling and reinstalling. is the problem that the game won't startup at all, or it won't sign into your gamertag?

MustafaNoman

Yes i share games with my friend

Thimilee

This happened to me before when my subscription was about to end one week later. I had to set the automatic payment to "fix" this problem. When end your subscription ? And it is automatic for you ?

J747K

hey read your post. Im experiencing a similar issue. At startup, i get to the “loading content please do not shut off console” screen and then it takes me right back to the xbox home screen. Were you ever able to resolve the issue you were having? If so,
how did you fix it?

QuickMythril

the stats and save data are stored to the cloud in the MS casual games, so you should not lose them by uninstalling and reinstalling. is the problem that the game won't startup at all, or it won't sign into your gamertag?

MustafaNoman

My subscription expires on 23rd june next year and no it isnt automatic for me

UNABLE to start games !