unable to signin in xbox live and also unable to claim my xbox pass when i try to claim it...

I'm facing the same issue. I have xbox game pass and i'm unable to claim it. It comes with my new laptop purchase. Whenver i try to claim it, it shows try again later.

I'm assuming that you're unable to claim the game threw the Xbox.com website as well when you mention your PC.

It's quite possible that the issue was due to the Service alert that was affecting the service. Seeing as the alert is no longer in effect. Try claiming the game threw the Xbox Website again.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

First, please sign in to https://account.xbox.com/profile. Check if you will encounter any issues or such.

If there is none, try claiming the Xbox game pass subscription again.

G2A is a website that i would not recommend. To many issues with them from other gamers.

I would also suggest you remove the code as we in the forums are unable to check when it was claimed, only Xbox Support can do this.

Hello RUSST_979, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

I recommend you try associating your debit/credit card with a Paypal account and try to redeem the gift code with that payment method, it generally does not cause problems and is just as secure.

If none of the previous solutions work, please wait 48 hours without trying to redeem your subscription so that if you have a temporary block, it will be removed.

Here is another solution you can try:

It is recommended that you try to obtain your Xbox Game Pass Ultimate rewards directly from the "Xbox Game Pass" application that you can obtain on your mobile phone, generally from there there are no problems and they can be obtained correctly.

If the problem persists then please try to do it on your PC using the Xbox app.

If the problem persists on both your console, mobile phone and PC then do the following on your PC to see if the problem is resolved:

First of all, verify that your Windows 10 is updated as well as all the drivers on your PC.

https://support.microsoft.com/windows/actualizar-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

1. Perform a hard reset of both your Xbox app and the Microsoft Store. To do this, you must type in the Windows search engine and open the following: Applications and features.

2. Find the "Xbox" application and select it, then click on Advanced Options and click on "Reset" and confirm the process, do the same for the "Store" application.

3. Restart your PC by finishing the above.

4. Check if the problem persists.

Source of information:

https://answers.microsoft.com/xbox/...ame-pass/3d4e7c81-91c4-447f-a7ad-0d8875ae0be7

https://answers.microsoft.com/xbox/...pass-que/5a0cefa7-98af-4874-af65-96c5148d808a

This information is not mine, it is the independent advisor Gerardo C, the credits will be directed to his person.

This information may be in another language so you will have to change it yourself, I hope you understand.

Kind regards,
Oskayra.