Unable to sign up for Xbox Live on Xbox 360

BushPhoenix3456 · Apr 20, 2017

I know others have had this issue but I can't find a solution. My son has an Xbox 360 bought second-hand from Computer Exchange (CEX) and it works brilliantly, except we can't seem to sign up for Xbox Live and have been trying for the past 3 months. We
get through all of the sign-up information, entering my credit card and address details and get to the final page and we get 'Xbox sign up unavailable - try again later'. Has anyone found a solution to this?

I have tested the connection to Xbox Live and it is all good.

:)

WoodsMonk · Apr 20, 2017

Rare Replay

Anyone else unable to sign into xbox live when playing the 360 games?

When pressing both the Menu and View buttons to bring up the mini guide it just says connect to xbox live.

FluffyBruhh · Apr 20, 2017

Xbox 360 unable to sign up for live

Hello! YouthfulDesert6

Would you provide a little more information on your router model number and brand?

The issue could be your router is blocking requests and packets from the server and your XBOX. To fix this you can enable DMZ on the router.

If you provide me with the information above I can better assist you.

Mister Mascot · Apr 21, 2017

Hey there thepitts2017,

Are you able to setup an account online through the website
HERE? If you create the account online you'd just need to sign into it on the console using the email address and password.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

FluffyBruhh

Hello! YouthfulDesert6

Would you provide a little more information on your router model number and brand?

The issue could be your router is blocking requests and packets from the server and your XBOX. To fix this you can enable DMZ on the router.

If you provide me with the information above I can better assist you.

Mister Mascot

Hey there thepitts2017,

Are you able to setup an account online through the website
HERE? If you create the account online you'd just need to sign into it on the console using the email address and password.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Dragos Drakkar

Just using the Xbox 360 and am unable to connect to Xbox Live. According to Down Detector for Xbox Live, there seems to be plenty of other similar reports. There's even an alert on the Xbox.com service status page about signing into Xbox Live https://support.xbox.com/en-US/xbox-live-status
That page also includes signing into Xbox Live on an Xbox One, but sometimes the issues don't seem to effect everyone the same way.

Doomofman

I think if I sign into a games for windows live game while my bro is on 360 then I just show up as being signed in like normal, so I'd say it'll be the same on the One. The notification is that you've signed into Xbox Live, not Xbox 360

Daft Badger

There is a service alert at the moment:

Xbox Live Status
Services

Xbox Live Core ServicesLimited
Affected platforms:
- Xbox One
  
  xbox one outage;Xbox Live Core Services,
- Xbox 360
  
  xbox 360 outage;Xbox Live Core Services,
Affected services:
- Signing into Xbox Live
14/12/2013 01:11:12 GMT:

We know that some of you are unable to sign in to Xbox Live, and we’ve got you covered! We’re grateful for your patience while we work toward a resolution. Check back in 30 minutes for an update on our progress.

Unable to sign up for Xbox Live on Xbox 360