Unable to sign into xbox account

I am unable to attempt to add a new account or sign into a new account. I can sign into accounts already on my Xbox

Hello, is this in regards to your Xbox account itself, or an EA account in which you're unable to sign into?

Hello, Marcus. Thank you for choosing XBOX support forums. I am an Xbox Ambasador and is pleased to assist you today.

To recover your account, click here to file an account recovery to Microsoft.

I hope this answered your question! If it did, please give this a Recommended Answer!

Hi Marcus.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I'm sorry for your issue.
I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

As Enrgy3 mentioned, the solution might be to fill out the recovery form to regain access to your account. However, personally, I recommend following the account recovery procedure through official support to see if there are any alternative methods available.

https://support.microsoft.com/home/contact?linkquery=I can't sign in to my account

If you opt to fill out the form, I'll provide you with the link that gives you various information about it. The most important thing, however, is to input as many details as you remember. Also, remember that you can make multiple attempts if the first one doesn't succeed.

https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Kind regards
Renato

Hello Microsoft community experts!! I am unable to sign-in to my Xbox account. I play Asphalt 9 on windows 10 and for the past 1 week, I am unable to login to Xbox. What are the possible fixes I can make?

I can sign into my Xbox one account but I cannot sign into my Xbox 360 account what’s the problem with that it’s just to clarify something but every time I do that it doesn’t let me in just kicked me out