Unable to sign into fortnite and rocket league

I'm sorry the problem persists. Have you already tried to factory reset your console? In this way a failure in the Software can be ruled out.

If you have not done so, follow these steps:

1. With the Xbox on, press the power button on the front of the console for 10 seconds until it turns off completely.

2. Unplug the power cable from the console and wait 30 seconds.

3. Reconnect the power cable to your console and turn it on normally.

4. Check if the problem persists, if so, please reset your console to its factory settings keeping your games and applications as follows:

Go to Settings > System > Console Info > Reset Console > Reset and keep games and apps.

This way your console will be reconfigured and you will have to add your account again. No game or application will be deleted, nor will you lose the progress of any game since these are saved in the Xbox Cloud.

5. Check if the problem continues.

Information Source (Credits): https://answers.microsoft.com/thread/24ce6746-deb3-4149-b8ab-d4292d16bfc7

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

Hello Alison M, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are going through, with the intention of being able to help you I did an internal search on the Microsoft forum and found a post by A. User, who shared with the forum the solution he found to the same login problem:

Please try this and tell me if it improves.

1. With the Xbox on, press the power button on the front of the console for 10 seconds until it turns off completely.

2. Unplug the power cord from the console and wait 3 to 5 minutes.

3. Reconnect the power cable to your console and turn it on normally.

Information Source (Credits): https://answers.microsoft.com/thread/451262f0-0e2a-4ee3-9d9f-703b30c15589

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

Hi, thank you for your reply. We have tried that but unfortunately no luck.

ark, fortnite, rocket league, and minecraft.

Mainly Fortnite Rocket League and GTA V