Unable to sign in with my microsoft account

Discus and support Unable to sign in with my microsoft account in XboX Insiders to solve the problem; I got my xbox series s today and i cant sign in with my microsoft account. every time i try to sign in it just sends me back to the home screen. My... Discussion in 'XboX Insiders' started by /u/lupups, Dec 18, 2020.

  1. /u/lupups
    /u/lupups Guest

    Unable to sign in with my microsoft account


    I got my xbox series s today and i cant sign in with my microsoft account. every time i try to sign in it just sends me back to the home screen. My internet is fully working. any advice?

    submitted by /u/lupups
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    /u/lupups, Dec 18, 2020
    #1
  2. BrianWheat Win User

    unable to sign into Microsoft Store

    Restarted PC

    Network Connection OK

    Cleared Cache and Cookies on Internet Browser.

    Tried Firefox. Signing on Microsoft Account. OK, Signed in Microsoft Store. Blank Screen, Clicked Search, no response.

    Tried Edge. Unable to sign on, all I get is waiting response.

    Tried Crome. Signing on Microsoft Account. OK. Microsoft Store, same trouble as Firefox.

    Able to sign on to my Microsoft Account with my ANDROID mobile, Managed to download and install Microsoft Solitaire Collection.

    The trouble seems to be with my PC.

    I have no trouble with other websites.
  3. Dérek Augusto Win User

    Unable to sign into a Microsoft account

    Your internet device is blocking your connection to the servers.

    So you just need to configure your internet devices now.

    They are unconfigured, so have access restrictions, causing these errors.

    If you do not have knowledge, I advise you to contact the ISP that they will do for you

    set a fixed ip for the console/PC, open the ports described below, disable and enable the UPnP function and disable the modem firewall, if you have a modem and a router the process has to be done on both devices.

    Put console/PC IP in DMZ zone.

    Port 88 (UDP)

    Port 3074 (UDP and TCP)

    Port 53 (UDP and TCP)

    Port 80 (TCP)

    Port 500 (UDP)

    Port 3544 (UDP)

    Port 4500 (UDP)

    You can ask ISP(Internet Service Provider) for help
  4. Dérek Augusto Win User

    Unable to sign into a Microsoft account

    I remain at your disposal for any further questions.
  5. Josh.V Win User

    Unable to sign into a Microsoft account

    I'm trying to check for windows updates on my toshiba computer but whenever I do it keeps saying 'There was a problem checking for updates.' the wifi is connected but I don't know what the problem really is?
  6. Dérek Augusto Win User

    Unable to sign into a Microsoft account

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Josh, this is usually a network error. You can try to connect your TV to a hotspot created from your cell phone network and check if that way the login is released.

    If it still doesn't work, it could be something on your TV, but unfortunately we don't have a procedure for that, requiring the activation of the TV manufacturer.

    I'm waiting for new doubts
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Unable to sign in with my microsoft account

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