Unable to send messages "Due to past behavior"

xbox will not allow me to send messages, it says it is due to my past behavior but I have a perfect record and don't have any bans. I've already sent the code to my phone and submitted it and checked my reputation yet it still will not allow me to send any
messages. Please help!

:)

 

Can't send messages due to past behavior?

I try to send a message but I can't because of "past behavior"... Which is odd seeing as how this is a fresh account and I haven't sent any messages nor have I used voice chat.

My reputation level says I haven't received any complaints.

 

"Can't send messages due to past behavior."

I've been getting a message cannot be sent error when trying to send messages on xbox live for about 3 months, I figured it would resolve itself and I found a workaround and just used the website to send messages but now when I use the website it says "Due
to past behavior you are unable to send messages.".

I don't understand because I checked my enforcement status and the only offenses are from 2010, and 2012 which have been dealt with. I also searched my email and I don't have any email notifying me of a suspension.

What steps can I take to fix this because its absolutely infuriating, being unable to respond to friends.

 

It has something to do with the "enforcement" team. I will be switching to PS4 soon because of this nonsense. It happens periodically for me even though I have a perfect rep and record.

 

Hey there x AN0NiiMiiS.

Have you had a chance to check out
Enforcement.xbox.com? All information on suspensions can be found there, which should help narrow down why you're seeing that message. Unfortunately Enforcement issues aren't supported here on the forums.

 

That does not help..

 

Apparently enforcement issues aren't supported or solved anywhere.