Unable to send and possible receive messages

Discus and support Unable to send and possible receive messages in XBoX on Consoles to solve the problem; Hello everyone, I am having trouble sending messages on my Xbox one and the Xbox app. On the Xbox one when I go into the messages sidebar/ tap thing I... Discussion in 'XBoX on Consoles' started by Redeemer115, Nov 14, 2016.

  1. Redeemer115
    Redeemer115 Guest

    Unable to send and possible receive messages


    Hello everyone,

    I am having trouble sending messages on my Xbox one and the Xbox app. On the Xbox one when I go into the messages sidebar/ tap thing I get the following message:

    "We were unable to get your recent messages. Please try again later"

    When I go to send a message on the Xbox one it just has the circular loading icon. On the Xbox app when I go to the messages tab it says the following:

    "Things sure are quiet here. Try sending a message!"

    When I go to send a message via the xbox app it does not work either I get:

    "We were unable to send this message. Try again later."

    Does anyone know why this is happening and how it can be resolved?

    :)
     
    Redeemer115, Nov 14, 2016
    #1
  2. D3ATH PRONE
    D3ATH PRONE Guest
    Unable to send and receive messages.

    I am still unable to send and receive messages and game & Party invites even though the service status shows no issue.





    EDIT:

    Ok as I wrote this the service status issue is back, guess it is a waiting game.



    Xbox Live Service Status | Xbox Live Service Outage
     
    D3ATH PRONE, Nov 14, 2016
    #2
  3. guile_mrd
    guile_mrd Guest
    Unable to send and receive messages.

    The Xbox support team is currently working on resolving the "Friends List" issues, you can check the status on the following link:

    support.xbox.com/.../xbox-live-status
     
    guile_mrd, Nov 14, 2016
    #3
  4. Mister Maka Win User

    Unable to send/receive messages

    Thanks for the clarification!

    Have you had a chance to check out the steps in this
    "Can't Send Message" Troubleshooter    ? If not, please give the steps there a try to see if that helps.
  5. Mister Maka Win User

    Unable to send/receive messages

    Hey there Norma Moo.

    We reached out to you earlier. So that we can best help out, please check out the question we asked :)
  6. AaronJamesx38 Win User

    Unable to send or receive messages

    Were here to help you :).

    As we have gathered its not going to be your internet have you tried doing reputation check ?

    https://support.xbox.com/en-US/xbox-one/xbox-live/cant-send-messages
  7. Norma Moo Win User

    Unable to send/receive messages

    Absolutely nothing. It says it's unavailable after loading for ages. Tried resetting Xbox and all troubleshoot guides via online chat. They can't help me. I pay for a service I'm not receiving.
  8. ErikLawson Win User

    Unable to send or receive messages

    Yes, if my first post I did state that I've done a reputation check.

    Thank you.
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Unable to send and possible receive messages

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