Unable to send a case review

Hello everyone,

so my account got banned for communication and playing multiplayer couple days ago. I felt like i did nothing wrong and i didn't know why would i get banned. First i contacted a xbox support on their live chat. They told me they can just recommend
using Case review, but they couldn't help me with it futher, because of security reasons and they sent me a link enforcment.xbox.com. I clicked on the orange hammer button, i found the ban and clicked apply for a case review. Problem is the page wasn't loading
or i just agreed to terms of use and then it took me back to the page with an orange hammer. But when i checked the ban page againg, that option was still there (that means it wasn't submited right and that option shouldn't be there anymore). I tried different
web browsers and devices and i even checked network settings. If sombody sees this from the reforcement team, could you help with my ban. Gamertag on the banned account is **** Husky

:)

 

Unable to send a case review

Hello everyone,

so my account got banned for communicatin and playing multiplayer couple days ago. I felt like i did nothing wrong and i didn't know why would i get banned. First i contacted a xbox support on their live chat. They told me they can just recommend using
Case review, but they couldn't help me with it futher, because of security reasons and they sent me a link
enforcment.xbox.com. I clicked on the orange hammer button, i found the ban and clicked apply for a case review. Problem is the page wasn't loading or i just agreed to terms of use and then it took me back to the page with an orange hammer.
But when i checked the ban page againg, that option was still there (that means it wasn't submited right and that option shouldn't be there anymore). I tried different web browsers and devices and i even checked network settings. If sombody sees this from
the reforcement team, could you help with my ban.

 

I can’t send a case review.

Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1:
https://enforcement.xbox.com

Link 2: Xbox Enforcement | How Do I

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements


Link 5:
http://enforcement.xbox.com/home/staysafe#topic0

Link 6:
http://enforcement.xbox.com/home/howto#sub-topic0-6

 

Occasionally, some of all of the Xbox Enforcement website's features may be down due to network congestion. This can be true if you've already tried many different browsers and platforms.

There is unfortunately nothing else you can do but wait and try again later.

The Enforcement team does not post here on the forums, nor does anybody else around here have access to your Enforcement records. The forums will not be able to assist you any further than this.