Unable to see or edit children privacy settings in xbox.com

Discus and support Unable to see or edit children privacy settings in xbox.com in XBoX Games and Apps to solve the problem; Hello all, I'm unable to see my child's Microsoft account under xbox.com privacy settings. The child account appears to be properly associated with my... Discussion in 'XBoX Games and Apps' started by McGoon76, Dec 25, 2016.

  1. McGoon76
    McGoon76 Guest

    Unable to see or edit children privacy settings in xbox.com


    Hello all,

    I'm unable to see my child's Microsoft account under xbox.com privacy settings. The child account appears to be properly associated with my family and is otherwise functional. Child is using a Windows 10 machine, websites are properly blocked, games have
    been purchased, and they are able to log into xbox account using the built-in xbox application.

    However when i log into xbox.com as the parent i am unable to change or view any settings for that child. The child doesn't even show up in xbox.com.

    I have tried to remove and re-add the child to the family to no avail. Any help or suggestions would be appreciated!

    :)
     
    McGoon76, Dec 25, 2016
    #1
  2. Voosh
    Voosh Guest
    Privacy Settings on Xbox App for Windows 10

    I am trying to change my privacy settings for my Microsoft/Xbox account, I go to xbox.com and then to privacy and it redirects me to the "Change your child’s Xbox privacy and online safety settings" page. However there is nothing else after that
    and I am unable to actually change my privacy settings, thank you.
     
    Voosh, Dec 25, 2016
    #2
  3. XBF Diego M
    XBF Diego M Guest
    Forza Horizon 4 "Closed Privilege"

    Hey Patyahun,

    Have you gone to Xbox.com and look over the account's privacy settings?

    Since you don't have an Xbox, you may change privacy settings on Xbox.com for your Xbox account. Follow this link to see instructions on how to access your privacy settings online:


    Let us know if you can change those settings or if everything is set to allowed.
     
    XBF Diego M, Dec 25, 2016
    #3
  4. JEFFJEFF876 Win User

    Cant sign into the official Xbox website

    Same problem. I just paid to get age of empires 2 definitive edition and the game works but will not let me play multiplayer and my searches suggest I need to change privacy settings but I am unable to change privacy settings because it does not let me
    log in to xbox.com
  5. Justifis Win User

    Can't change Microsoft Account

    No, what I meant by that was that when I tried editing the settings on Xbox.com I was given that error. I'm not interested in editing the privacy settings, I simply did that to see if it would allow me to change them.
  6. NeoDan123 Win User

    Unable the change privacy settings on Xbox.com

    Is it an adult account or a child account?
  7. XBF Leo G Win User

    Unable the change privacy settings on Xbox.com

    Hello Dominator211,

    Thank you for bringing this issue to our attention. The article entitled
    troubleshoot changing online safety or privacy settings on Xbox One     contains steps on how to complete this process. We recommend attempting to change the privacy settings through the link we provided. If this does not resolve the issue, we recommend using
    the article on a different web browser. Be sure to let us know the results!
  8. XBF Chris J Win User

    Xbox Live Parent/child problem

    Hello DJN,

    Thank you for bringing this to our attention. Are you blocked from changing your privacy settings?

    Please double check your privacy settings to make sure Seeing shared content is enabled. Without this feature allowed, you will not be able to access community paint jobs.

    This link will show you how to do it from xbox consoles as well has from Xbox.com. :

    Xbox One online safety and privacy settings for parents and children

    Hope this helps
Thema:

Unable to see or edit children privacy settings in xbox.com

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