Unable to see friends on friends list on 360

This just happened to me also. I haven't looked at the xbox app so I will check that.

this may help

https://beta.support.xbox.com/help/friends-social-activity/friends-groups/view-xbox-one-friends-on-xbox-360

On Xbox One, a friend is anyone you’ve added to your friends list. Adding new friends on Xbox One doesn’t require that they send a friend request first.
When you sign in to an Xbox One console, your Xbox 360 friends will automatically appear in your friends list, as well as in your followers list. If you accept a new friend
request sent from an Xbox 360 console, you’ll see them as both a friend and a follower on Xbox One.

However, friends who’ve been added on Xbox One won’t automatically show up on your Xbox 360 list. If you plan to play with them on your Xbox 360, you’ll have to send a friend request through your Xbox 360 console. Once they accept,
you’ll see them in your friends list on both of your consoles.

If you go into the 360 game menu on the xbox one you may be able to see this.

https://www.youtube.com/watch?v=q7YhbokEf2U&feature=emb_logo

Have you tried having him send you a friend request? This is some information I was able to find. It might be worth a shot to have him send you a friend request.

Viewing your Xbox One friends on your Xbox 360 friends list

With Xbox One, a friend is anyone whom you add to your friends list. Adding new friends on Xbox One does not require that they send a friend request first.

When you sign in to an Xbox One console, your Xbox 360 friends will automatically appear in your friends list, as well as your followers list. If you accept a new friend request sent from an Xbox 360 console, you will see them as a friend AND a follower
on Xbox One. However, friends who have been added on Xbox One will not automatically show up on your Xbox 360 list. If you plan to play with them on your Xbox 360, you’ll have to send a friend request through your Xbox 360 console. Once they accept, you’ll
then see them in your friends list on both of your consoles.

I have done all of these - i did all of these before making my way to the forums. Deleted profile, cleared the cache through cycling the power and then re-added the profile and it still doesnt work. Im also getting “Sorry, we cant save your changes right
now. Tey again in a while.” When i try to change profile items or add new friends......

Hi Fox,

Thanks for reaching out to us! We understand this can be confusing and frustrating since the friends list
is not showing up properly. We see that this is becoming more widespread and are collecting as much information as possible on this issue. I would suggest trying a
Soft Factory Reset.



Generally when this happens, it could be the operating system is having some technical difficulties since the list
is viewable on other devices.





Side Note:
It is
very important to make sure you know the primary email/password to the account before removing
it from the console.

To check the email being used with the gamertag, go to
Settings > Account > sign-in, security & passkey;
in middle column at the top it will say "show on home"
if it is checked it will rotate from gamertag and email on homepage. If it is not check marked, it will show in this box.

P.S make sure you are connected to a stable network beforehand.



Let us know if that helps!