Unable to remove follower

MIKEO79 · Nov 5, 2018

As title says i am unable to remove a follower after performing the usual steps after some random adds me i block the person this usually works in removing follower but this person still shows up on followers list after blocking,have removed profile and
re added still there which also brings me to another problem after blocking some one last year whenever i remove profile and re add there is a message i sent to that person in messages it is also on the xbox.com site and wont let me delete message there but
will let me delete message on the xbox.Also have another follower on my xbox who has been blocked for nearly a year and a half but still shows as a follower after doing all the usual steps please help fix this asap.

:)

Everton-CAA7C9C0-FC5B-4318-8B57-928B62ED466B · Nov 5, 2018

Unable to remove a follower.

This is happening now to me too

Everytime in the past some unwanted stranger has started following me, I have been able to remove them from that list by blocking them. But this week there is one person who even when I block still remains on the followers list.

Now I can see from the ambassador posting here that they believe you cannot remove a follower by blocking, but I am afraid that has not been the case since I have successfully removed dozens of pointless unwelcome people from following by just blocking them.
It seems that the current issue may well be a glitch as I cannot delete the recent activity message that keeps reappearing about this person either.

I have no idea why M$ persist with this follower thing as its just yet another thing I have to keep in check but if some actual moderator could look into this glitch I would be very grateful

ISirProdigy007 · Nov 5, 2018

Unable To Remove A Follower

Hi Ianvideogamer,

A spam account, does this account have activity?. or 0G and no games played?. this is one weird situation, normally blocking the follower removes them. it could be just a bug/glitch. are you a preview program member using the NXOE?.

Happy Gaming!

XBF Amber M · Nov 5, 2018

Hi MIKEO79!

Thanks for reaching out to us! After reviewing the issue you seem to be having, the troubleshooting actions you have taken and doing a bit of research into it, you have done all you can regarding followers. Once blocked, they will no longer be able to view
your activities or interact with you, but will remain on the list as a follower until they themselves choose to unfollow you.

More information about this is listed on our support pages, specifically about

how to manage friends, followers and favorites in the Xbox App, but this also is true for the console as well.

Hope this clears things up and helps as well.

Desolate Fate

Just to elaborate on this situation. This person is not following me and they have been blocked.

I messaged the person in question, and then blocked them.

Yet, for some reason this person remains on my followers list.

I can only assume that this is an bug/glitch in the user interface. I have unfortunately had to block others before, and this did not occur, they, in fact, were removed immediately. Yet somehow this person has remained on my followers list.

XBF Amber M

Hi MIKEO79!

Thanks for reaching out to us! After reviewing the issue you seem to be having, the troubleshooting actions you have taken and doing a bit of research into it, you have done all you can regarding followers. Once blocked, they will no longer be able to view
your activities or interact with you, but will remain on the list as a follower until they themselves choose to unfollow you.

More information about this is listed on our support pages, specifically about

how to manage friends, followers and favorites in the Xbox App, but this also is true for the console as well.

Hope this clears things up and helps as well.

ISirProdigy007

Hi Ianvideogamer,

A spam account, does this account have activity?. or 0G and no games played?. this is one weird situation, normally blocking the follower removes them. it could be just a bug/glitch. are you a preview program member using the NXOE?.

Happy Gaming!

Everton-CAA7C9C0-FC5

This is happening now to me too

Everytime in the past some unwanted stranger has started following me, I have been able to remove them from that list by blocking them. But this week there is one person who even when I block still remains on the followers list.

Now I can see from the ambassador posting here that they believe you cannot remove a follower by blocking, but I am afraid that has not been the case since I have successfully removed dozens of pointless unwelcome people from following by just blocking them.
It seems that the current issue may well be a glitch as I cannot delete the recent activity message that keeps reappearing about this person either.

I have no idea why M$ persist with this follower thing as its just yet another thing I have to keep in check but if some actual moderator could look into this glitch I would be very grateful

ianvideogamer

I have not received any follow up or feedback about this issue from an Ambassador or representative from the Enforcement Team. Please advise.

Unable to remove follower