Unable to register Xbox Elite Controller on the Xbox Online Service Center

Hello

The Xbox Online Service Center will not accept the serial number of the Xbox Elite Controller.

My kids lost some paddles and I wanted to order replacements. I was told to go the Xbox Online Service Center, but it wont let me add the Elite Controller serial number.

How do I order replacement paddles?

Thanks,

Akash

:)

 

Xbox one elite controller battery hatch

Check out the Servicing your Xbox Elite Wireless Controller page which you can find here:

support.xbox.com/.../servicing-elite-controller. You'll most likely have to use the Xbox Online Service Center to try and get your replacement.

 

Xbox Day One Edition Headset

Xbox Online Service Center - Welcome


:thumbsup:

 

I'd also like to know. Can't register controller at all. (I use the controller on the pc)

 

Hello

If you're having issues with requesting a repair/replacement you can also call Xbox Support .

@GraphicalSafe83 it seems like an Xbox One console is required to replace/repair the controller via the website, so I also suggest that you give Xbox Support a call

support.xbox.com/contact-us

 

You will need to register the Xbox One console's serial number first, then add an accessory to that console. There is an option to add an Elite Controller there. It took me forever to figure that out!

 

Thanks CheeseGel! Worked perfectly!