unable to redownload purchased games on new xbox

Discus and support unable to redownload purchased games on new xbox in XBoX Games and Apps to solve the problem; I bought my son halo reach and halo 3 odst add ons for halo master cheif collection and he installed them on his old Xbox one S. that console crapped... Discussion in 'XBoX Games and Apps' started by Joe Redding, Oct 21, 2023.

  1. Joe Redding
    Joe Redding Guest

    unable to redownload purchased games on new xbox


    I bought my son halo reach and halo 3 odst add ons for halo master cheif collection and he installed them on his old Xbox one S. that console crapped out and so we got him an Xbox series X. it doesn't show up as purchased game or in his library. He can't redeem the codes again and only gives option to buy it again. any ideas?

    :)
     
    Joe Redding, Oct 21, 2023
    #1
  2. ngocphi Win User

    unable to redownload purchased games on new xbox

    Well no

    In order to download those packs if it's the OG 360 mcc you must download it from ready to install NOT marketplace as the 360 games are delisted
  3. David Wirsching Win User

    unable to redownload purchased games on new xbox

    Hello Joe R, My name is David. I am an independent advisor, happy to help you today.

    Here are some possible solutions you could try:

    You can view your Xbox purchase history on your Xbox console or on the web. To view purchases, press the Xbox button to open the guide. Go to Profile & system > Settings > Account > Payments & billing. Select Order History to view your purchases.

    Try redownloading the game on your console once you know where to look for the option. To get started, go to the home screen to display the console's main menu. From the home screen, scroll to the My games & apps tab and select it. This will open a new menu where you can select the Full Library option to view any titles or apps you've had.

    At least, you have obtained these games through the Xbox Game pass and as of today your subscription has expired, if so, you would simply have to purchase the subscription again and that's it, you could now have access to your games again, without having to buy them individually.

    Try to log out and log in again to your console.

    Best regards.
  4. Joe Redding Win User

    unable to redownload purchased games on new xbox

    I bought as gift and emailed them to him the he redeemed the codes that were sent. I'll check this and reply back.
  5. james4arsenal Win User

    Unable to redownload a purchased game

    Hi,

    if you want to play a game that you have purchased on you`re Xbox at a friends house you`ll need to recover you`re gamer tag and quite possibly transfer the licences across but you can only do this so many times a year

    hope this helps

    James
  6. HyruleBalverine Win User

    Unable to redownload a purchased game

    uhOzzy, are you sure that it was paid for with your profile and not another one on your console?
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unable to redownload purchased games on new xbox

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