Unable to redeem Xbox LIVE - 12 Month Subscription

Discus and support Unable to redeem Xbox LIVE - 12 Month Subscription in XBoX Games and Apps to solve the problem; I bought a 12 month Xbox LIVE subscription from Best Buy and every time I try to redeem the code that was given, I see the following error message,... Discussion in 'XBoX Games and Apps' started by HAkKilla, Dec 24, 2014.

  1. HAkKilla
    HAkKilla Guest

    Unable to redeem Xbox LIVE - 12 Month Subscription


    I bought a 12 month Xbox LIVE subscription from Best Buy and every time I try to redeem the code that was given, I see the following error message,

    Something went wrong
    Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

    Xbos-0x8018101E
    050f0e36-93a1-477a-b192-c33612f1d7e6
    2014/12/24 - 18:34:43 UTC
    I have tried it on both my Xbox One as well as online and I keep getting the same error message.
    Any help would be appreciated.
    Thanks.

    :)
     
    HAkKilla, Dec 24, 2014
    #1
  2. CHarL1ExBr0wN
    CHarL1ExBr0wN Guest
    Xbox.com web site error code: Xbos-0x80169CF9 97744f55-ab80-4f9f-abfe-09eb5369d8c0

    Trying to redeem 12 month xbox live membership with a bonus month unable to redeem.
     
    CHarL1ExBr0wN, Dec 24, 2014
    #2
  3. ExtantGosling50
    ExtantGosling50 Guest
    Xbox Live code extend

    Hi. I currently have xbox 3-month subscription and I just bought 12-month xbox live code. If I redeem my 12-month code right now, would it add up and make it 15-month subscription or do I have to cancel my 3-month subscription first and then redeem my 12-month
    live code?
     
    ExtantGosling50, Dec 24, 2014
    #3
  4. ChrisHensley
    ChrisHensley Guest

    Unable to redeem Xbox LIVE - 12 Month Subscription

    You will need to close this post and suit a ticket through billing. They should take care of you.

    Please remember to like this response and close it as answered it helps us devs. Good luck friend.
     
    ChrisHensley, Dec 24, 2014
    #4
  5. CJits 57 Win User

    Unable to redeem 12month membership

    Same problem here. My xbox live gold subscription ended yesterday and can't redeem my 12 month subscription code.
  6. ChrisHensley Win User

    Unable to redeem Xbox LIVE - 12 Month Subscription

    You will need to close this post and suit a ticket through billing. They should take care of you.

    Please remember to like this response and close it as answered it helps us devs. Good luck friend.
  7. MikeDennison Win User

    X-Box lice code redeeming issue

    Hi I have just tried to redeem a 12 month xbox live code. The code was accepted and stated that it was a 12 month subscription but nothing shows up on my xbox live account? Any ideas?
    X-Box Live not Lice :-(
  8. LegoNinja187 Win User

    Xbox game pass ultimate

    If you redeemed the 12 months of Xbox Live Gold and it was added to your current Xbox Game Pass Ultimate subscription, I am not sure if you will be able to get the 12 months back, if you did not redeem the 12 month Gold code, then simply follow Smwutches'
    advice.
  9. HomegrownSilky Win User

    Friend with past due Logging into my xbox.

    If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
    Ultimate to expire before redeeming the regular Gold code.

    If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.
Thema:

Unable to redeem Xbox LIVE - 12 Month Subscription

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