Unable to Redeem Xbox Game Pass Code After Purchase

Discus and support Unable to Redeem Xbox Game Pass Code After Purchase in XBoX Games and Apps to solve the problem; Hello everyone, I recently purchased an Xbox Game Pass code, but I'm encountering issues with redeeming it on my account. Every time I try to enter... Discussion in 'XBoX Games and Apps' started by Celestine Raigosa, Feb 2, 2025 at 7:32 AM.

  1. Celestine Raigosa
    Celestine Raigosa Guest

    Unable to Redeem Xbox Game Pass Code After Purchase


    Hello everyone,

    I recently purchased an Xbox Game Pass code, but I'm encountering issues with redeeming it on my account. Every time I try to enter the code, I receive an error message stating that the code is invalid or expired. I've double-checked the code and confirmed that it's entered correctly, and my account details are up-to-date.

    I've attempted to redeem the code both on the Xbox console and through the Microsoft website, but I'm facing the same issue on both platforms. I've also tried restarting my console and clearing the cache, but nothing seems to work.

    Has anyone else encountered this problem, or do you have any advice on how to resolve this issue? Any help would be greatly appreciated!

    Thank you,

    [Your Name]

    :)
     
    Celestine Raigosa, Feb 2, 2025 at 7:32 AM
    #1
  2. R4FTY Win User

    Why can't I reddem a xbox game pass code?

    So recently i bought a code for Xbox Game Pass but when i try and redeem it it says "This code can't be redeemed. It was purchased in a different region from your account." Please help.
    It sounds like you are trying to redeem a code for an Xbox Game Pass subscription that was purchased in a different region from the region associated with your Xbox account. This can happen if the code was purchased in a different country or region than the one you are currently located in.

    To fix this issue, you will need to change the region associated with your Xbox account to match the region in which the code was purchased. Here's how to do that:

    1. Sign in to your Microsoft account.
    2. Select your profile picture on the top right corner of the screen.
    3. Select "Account Settings" from the drop-down menu.
    4. Under "Country or region," select "Change" and then choose the country or region where the code was purchased.
    5. Follow the prompts to update your account information.
    Once you have changed the region associated with your account, you should be able to redeem the code for Xbox Game Pass. If you are still unable to redeem the code after changing the region, you may need to contact Xbox support for further assistance.
  3. StuartATrueRed Win User

    Game pass

    No, it's not possible to change it to Xbox Game Pass. The only thing you can do, if you haven't redeemed the code, is either give or sell it to someone. Then purchase an Xbox Game Pass code instead.
  4. [EX] Win User

    Hey guys when I buy an giftcard can I use it on gamepass also will the code be sent to my email?

    Hi,

    No you can't purchase subs with credits from your account. You can buy a code for Game Pass but you need a payment method like credit card or PayPal - depending on the country you live in to redeem the code.

    You can turn off recurring billing after you have redeemed the Game Pass code if you don't want that.
  5. Caztupquitip Win User

    How do I sign into my xbox.com account

    Yes, it says that I have redeemed the Xbox Game Pass Core. I can provide an image and the code used to redeem the gold. I am still unable to login to my xbox.com account though.
  6. onyxishere Win User

    game pass

    If you are still unable to activate the pass I wanted to mention there is an issue with purchasing and redeeming https://support.xbox.com/xbox-live-status

    Also, if you had the Game Pass in the past a trial will not work
Thema:

Unable to Redeem Xbox Game Pass Code After Purchase

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