Unable to redeem The New Day bundle Perk from Game Pass Ultimate

Matheus20SP · Nov 28, 2020

I have a Game Pass Ultimate subscription and never had any problems so far with redeeming perks, but this month I was unable to redeem the New Day bundle perk for Gears 5. I click to go to store to redeem the bundle, when I click to get the bundle the
page refreshes and the get button turns blue again and the pack does not register in my account.

:)

Matheus20SP

Thanks! The bundle is unlocked in game.

StuartATrueRed

I thought I had the same problem, until I launched Gears 5, and the New Day Bundle were already in the game. Check gears 5, they may already be in the game. The store just might not have updated to say you own it.

Smwutches

The version for Ultimate is the same as regular Game Pass. Ultimate is just a way of bundling subscriptions. It doesn't effect how Game Pass/perks work.

Kimmy_24

Hi, tajvav. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

May I know what specific game pass perks are you referring to? Claimed and redeemed Perks remain yours, including third-party Perks and in-game Perks for Game Pass games. If your only access to a game with an in-game Perk was through Ultimate, you’ll need another way to access it. Once your Ultimate subscription expires, you won’t see new Perks, or Perks you’ve claimed in the Perks gallery, so make sure redeem them first. For more information, please feel free to check: https://support.xbox.com/en-US/help/subscriptio...

pawncrackers

Hi there,

Just following up on this post, and to alert any stragglers with the same questions!

@Play_PSO2 on Twitter shared this yesterday:

"If you have previously claimed or redeemed a code for the First Bonus bundle through Xbox Game Pass Ultimate Perks,
for which the distribution is currently suspended, you may now claim those rewards in-game via the “Receive Campaign Rewards” option of your Visiphone.
You will have until the beginning of our scheduled maintenance on March 31st to redeem your rewards.

We deeply apologize for the inconvenience you might have experienced. However, to ensure a healthy in-game economy and that the game remains enjoyable to all players for years to come, we are effecting some changes to the rewards offered in this program
moving forward.

Presently, the First Bonus bundle for Xbox Game Pass Ultimate Perks will remain inactive. The service will resume on March 31st with a new set of rewards for players who were unable to receive
the items from the original offering."

Please see the above link and visit the PSO2 website, for more information on new rewards, from March 31st.

Hope this helps,

L

Unable to redeem The New Day bundle Perk from Game Pass Ultimate