Unable to redeem promo code, keeps giving me a region error response

Hi Promotions Team,

I've had a code to redeem that is not working due to regional issues, I have been on to Customer support who have done everything they can to rectify but cannot fix. They have referred me to you so you can check code and verify as promo and they also claim
you can replace code.

Cheers,

Dave

:)

 

0x87DD000F error code

I'm unable to sign in just keeps giving me this error code

 

Xbox.com web site error code: e3252e38-fca3-4a24-8ae0-8089fde136eb

I just bought a 12 month live membership, when I go to redeem the code it acknowledges what I bought but doesn't let me redeem it and keeps giving me this error code.

 

A new code won't work

They aren't region locked

360 games are hovever region locked

To solve this is all on you

You must first live in an xbox live region

Then match your account region to your actual regiom

Under my account and change my region on this website

After that change your account region to match

Using the us as your region doesn't work unless you actually live there

 

For.the best experience with live you must use your actual reigon