Unable to redeem my XBOX live GOLD 25-character code

Discus and support Unable to redeem my XBOX live GOLD 25-character code in XBoX on Consoles to solve the problem; Greetings! Earlier today I tried redeeming a code for a 3 month subscription for GOLD,but to no avail. The error screen says "Try that again.... Discussion in 'XBoX on Consoles' started by BraveWaif4, Jun 14, 2017.

  1. BraveWaif4
    BraveWaif4 Guest

    Unable to redeem my XBOX live GOLD 25-character code


    Greetings!

    Earlier today I tried redeeming a code for a 3 month subscription for GOLD,but to no avail. The error screen says "Try that again. Something happened on our end. Waiting a bit might help." I had waited and then I tried again,on both my XBox One and on my
    computer. Again,it didn't work. Are there any reasons for me to be worried or will it work eventually?

    :)
     
    BraveWaif4, Jun 14, 2017
    #1
  2. jstep
    jstep Guest
    How to Redeem a Code on Xbox One - QR Code or 25 Character Code

    Hey guys! Okay, so you need to figure out how to redeem codes on the Xbox One? Well, there are a few ways of doing this.

    1.
    • Login to Xbox.com (top right hand side)
    • In the top bar, mouse over Xbox Live Gold
    • You'll see 'Redeem Code' in the drop down list
    • Click 'Redeem' and enter your 25 digit code!
    If your code is a game or DLC, it will automatically start downloading once you login to your Xbox, unless you have your Xbox in standby, which will allow it to download right away!


    2.
    • From the main page of the Xbox One dashboard, scroll to the right to the 'Games' section and select that section -or- If your Kinect is connected, say "Xbox, Use a Code"
    • If you have a QR code (that square looking code thing), you can hold it up to your Kinect to redeem it.
    • If you have a 25 digit code, in the lower left of the screen, you have the option to "enter the 25-character code." Click that and enter your code. Confirm your code and you're all set!
    Your item will automatically download. Enjoy!


    [video=youtube;VYOHd5dF9jg]
     
    jstep, Jun 14, 2017
    #2
  3. hope2bless
    hope2bless Guest
    Error Redeeming 12M XBOX Gold

    I have tried to redeem a 12 month XBOX GOLD Live membership through my XBOX 1 and online on xbox.com and both systems give me this error.

    XBOS-5002
    a62b2c09-8a44-4c06-995c-a75a332d1926
    2017/12/22 - 17:25:04 UTC

    I am unable to redeem code.

    Many thanks
     
    hope2bless, Jun 14, 2017
    #3
  4. Lucky8410 Win User

    Xbox LIVE and “Battleship” Click & Win Sweepstakes sponsored by Microsoft Corporation

    I too have received the same thing but instead of a 12 month Live Gold which it states. The code says its for a 1 month Live Gold.

    Congratulations! You have been selected as a Grand Prize winner of the Xbox LIVE and “Battleship” Click & Win Sweepstakes sponsored by Microsoft Corporation.

    Specifically, you have won the following prize package:

    · One (1) 12-month Xbox LIVE Gold membership. The approximate retail value of your prize is $60.

    How to Redeem Your Code on Xbox.com:

    Go to Xbox.com, sign in to your Xbox LIVE account.

    Select My Account from the My Xbox drop-down menu on the top of the page.

    Click Redeem Code from the left-hand navigation area.

    Enter the 25-character pre-paid code in the space provided and click Redeem to confirm the addition of the complimentary Xbox LIVE Gold membership to your existing Xbox LIVE account.

    How to Redeem Your Code From Your Xbox 360 Console:

    Press the Xbox 360 Guide button, and then go to the Marketplace area.

    Select Redeem Code.

    Enter the 25-character pre-paid code.

    You will be prompted to confirm the item (game token, points, etc) that you are redeeming. Provide confirmation. Then, download will begin (for a content purchase).

    Xbox LIVE Membership Code:
  5. VibroPlex Win User

    How can i use live gold?

    DId you buy the 25 character, 5 by 5 code for the Xbox LIVE Gold subscription, either on a card or by online delivery?



    If so, have you selected REDEEM CODE at the Website <
    https://live.xbox.com/RedeemCode     > or on the Console (
    Settings | Account | Redeem Code )?



    Please advise.
  6. onyxishere Win User

    Season Pass code doesn’t work.

    Do your codes have 25 characters (5 x 5 code)? If not then you may need to redeem elsewhere (possibly even from within the game menu) as Xbox can only redeem 25 character codes.
  7. StuartATrueRed Win User

    Fast card

    If the code is not a 25 character code, then it cannot be redeemed on Xbox. You would need to redeem the code on the Fastcard website.
  8. Jchappell99 Win User

    Xbox One error code: XBOS3009 37BB15E3-2941-4367-BBE2-D3D0AC3F97BF

    I have the same problem in that I was given a two free day trial when I purchased Fifa 16 and cannot redeem the 25 character code as it comes up with "you have a gold membership already" when I know my Xbox live ran out on the 01/12/15 and today's date is
    12/12/15 so I am really annoyed that I cannot redeem my code
Thema:

Unable to redeem my XBOX live GOLD 25-character code

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