Unable to redeem my code for a Game and wondering if others having same problems

Discus and support Unable to redeem my code for a Game and wondering if others having same problems in XBoX on Consoles to solve the problem; Hi, I recently bought a pre-paid code and attempted to use it on the microsoft site, xbox site, my xbox and none of it worked. I talked with someone... Discussion in 'XBoX on Consoles' started by D Man One, Apr 5, 2017.

  1. D Man One
    D Man One Guest

    Unable to redeem my code for a Game and wondering if others having same problems


    Hi, I recently bought a pre-paid code and attempted to use it on the microsoft site, xbox site, my xbox and none of it worked. I talked with someone from the microsoft support chat, but they said it was a major error that they were solving on their side,
    and I wanted to know if anyone was experiencing the same problems as me.

    :)
     
    D Man One, Apr 5, 2017
    #1
  2. BChaps
    BChaps Guest
    Question about Redeeming a Code while under UA Investigation

    So, last week my account was hacked.

    I'm currently locked out of my account (for the UA Investigation)

    The redeem Code page says that I will be unable to redeem a code while my account is suspended because of billing errors.

    My account was suspended by XBLive support, and the reason listed is that there are problems with my billing information.

    Does this mean that I won't be able to redeem a code?

    If so, is there a way for them to change the suspension so that I can still redeem codes.

    (people giving out codes on forums and twitter, and I want to be able to get them)
     
    BChaps, Apr 5, 2017
    #2
  3. Error Code

    Unable to redeem battlefield 1 code - anyone else having the same issue or know how to resolve it?
     
    FeedOmnivore198, Apr 5, 2017
    #3
  4. Unable to redeem my code for a Game and wondering if others having same problems

    IM HAVING THE SAME EXCAXT PROBLEM
     
    TidiestJam0266, Apr 5, 2017
    #4
  5. TidiestJam0266 Win User

    Unable to redeem my code for a Game and wondering if others having same problems

    IM HAVING THE SAME EXCAXT PROBLEM
  6. Aidennnn Win User

    Only 24 digit code?

    I have the same problem. It's not a fake code like TenthStreetRed suggested, it's just an old code.

    I'm wondering if there's any way to redeem these codes despite their age.
  7. FirebirdGA Win User

    Day One edition purchased, no free.cars showing up

    I was wondering the same thing. Got two emails for "free cars" with redeem codes. Redeemed the codes but no cars in my garage... wondering if I have to "purchase" those too. This whole thing is pretty misleading!
  8. xmenak Win User

    Gears of war 3 redeem code does not work

    Unable to redeem this code at this time all the other game codes worked except this one
  9. JoeMamaBruh Win User

    Minecraft realm plus

    Hey! I have the same problem and I was wondering if there are any other solutions? I’ve attempted all of these and still am unable...
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Unable to redeem my code for a Game and wondering if others having same problems

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