Unable to receive $5 gift card for Madden NFL 17 EA access trial

Solimine 617 · Dec 7, 2016

I have received two messages from Xbox Live saying that I would receive two $5 gift card added to my account for the NHL and Madden NFL 17 EA access not working. A total of 10$. My balance is currently $0.

:)

lHate MoneySoft · Dec 7, 2016

$10 EA Access credit never recieved. Got two messages sayinh $5 was added to my acc but never was

On Monday when my EA Access ended I got two messages saying $5 would he added to my account for game trials I was unable to use which were Madden NFL 17 and NHL17 but the $10 credit in total was never added to my account

Miss Bijoux · Dec 7, 2016

Pre-Order Madden 17 ea access code problem

Hey huskerpower222 -

According to the
Madden NFL 17 Microsoft Store page, you will receive your 1 month EA Access code 7-10 days following your pre-order:

For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.
Click to expand...

Unfortunately we are unable to obtain advance codes or generate new ones. If you do not receive your code by the 10th day following your pre-order, feel free to post a new thread so we can look into it.

Thank for understanding.

Mister Mascot · Dec 8, 2016

Hey there Solimine 617,

For the best help and assistance with this, please create a new post on the Sales & promotions forum.

Thanks!

Mister Mascot

Hey there Solimine 617,

For the best help and assistance with this, please create a new post on the Sales & promotions forum.

Thanks!

Miss Bijoux

Hey MoV Swole -

The
Madden NFL 17 Microsoft Store page has information regarding the free 1 month of EA Access:

For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.

Unfortunately, we are unable to generate or acquire advance codes. If you don't have your code by August 27, 2016, feel free to post a new thread.

Apologies for any frustration this may cause.

Miss Bijoux

Hey huskerpower222 -

According to the
Madden NFL 17 Microsoft Store page, you will receive your 1 month EA Access code 7-10 days following your pre-order:

For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.

Unfortunately we are unable to obtain advance codes or generate new ones. If you do not receive your code by the 10th day following your pre-order, feel free to post a new thread so we can look into it.

Thank for understanding.

gosox72

I have also not received the gift code or pro packs from the purchase of Madden NFL 17

Miss Bijoux

Hey MrScarface X -

According to the
Madden NFL 17 Microsoft Store page, the codes for 1 month of EA Access will be sent 7-10 days after the date of pre-order:

For a limited time pre-order Madden NFL 17 and receive a code for one month of EA Access**. The code for EA Access will be delivered to your Xbox message center in 7-10 days. This offer is available for a limited time only and you must redeem
your EA Access code by September 9, 2016. You can redeem the code on your console or at xbox.com/redeemcode.

If you don't receive your code by the end of the day on August 26, 2016, feel free to post up a new thread so we can investigate further.

Apologies for any frustration this may cause.

Unable to receive $5 gift card for Madden NFL 17 EA access trial