Unable to read code to redeem Gift Card

Discus and support Unable to read code to redeem Gift Card in XBoX Sales and Promo to solve the problem; I cannot read the code on an xbox gift card my son received for his birthday. I have tried to contact Microsoft?xbox through the website but it doesn't... Discussion in 'XBoX Sales and Promo' started by peterbiela, Nov 23, 2020.

  1. peterbiela
    peterbiela Guest

    Unable to read code to redeem Gift Card


    I cannot read the code on an xbox gift card my son received for his birthday. I have tried to contact Microsoft?xbox through the website but it doesn't work. It keeps saying problem fixed and that's it, when it hasn't asked any questions about the card.
    Their is also no number to contact them on. Am I missing something?

    Pete

    :)
     
    peterbiela, Nov 23, 2020
    #1
  2. XBF - Tali Win User

    Can’t redeem 5-Month trial for Xbox Game-Pass

  3. Georges C. Win User

    Gift Card code keeps failing with error saying code isn't valid

  4. Xx Goremez xX Win User

    Account

    Would like transfer fund into my grandson Microsoft account, it not family account.
    Hello, you are unable to transfer the funds directly to your grandson. You may however purchase a digital gift card that will provide a code that can be redeemed on the Microsoft Store, directly from your grandson's Xbox. I have provided two links. One in
    which you can purchase the digital gift card, and another that shows how to redeem codes.

    Digital Gift Card

    https://www.microsoft.com/en-us/p/microsoft-gift-card-digital-code/cfq7ttc0k61w

    Redeem Codes

    https://support-origin.xbox.com/es-EC/billing/prepaid-codes/redeem-prepaid-codes
  5. Georges C. Win User

    So I bought a 25 dollar gift card and I’m trying to redeem it but it won’t let me what do I do

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Ephy, where are you trying to redeem your Gift Card, on the console or on the PC?

    You say that you are unable to redeem, does an error message appear when you try to redeem?

    Here are some links that may help you.

    More information on how to redeem a code at the link below.

    How to redeem gift cards and codes

    https://support.xbox.com/en-us/help/subscriptio...

    Get help with a digital code or gift card

    https://support.xbox.com/en-us/help/subscriptio...
  6. AlphaUrsaMajor Win User

    Redeeming game pass gift card - unexpected error occurred

    Hi,

    As I understand it, you are experiencing difficulties with redeeming a gift card.

    Below is a link for troubleshooting gift cards and codes, I apologise for attaching it as plain text (I am currently unable to use the link function on my device):

    https://support.xbox.com/en-GB/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues

    I hope this helps, please feel free to reply to this comment if it doesn't and I'll see if there is anything else I can do to help.

    Kind regards
Thema:

Unable to read code to redeem Gift Card

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