Unable to re purchase game

Discus and support Unable to re purchase game in XBoX Games and Apps to solve the problem; Hello, I got a game refunded and need to re purchase it, it says I own it, and then I open it and it says I need to purchase it. How long do I have to... Discussion in 'XBoX Games and Apps' started by Immortal Zeal, Dec 10, 2020.

  1. Unable to re purchase game


    Hello, I got a game refunded and need to re purchase it, it says I own it, and then I open it and it says I need to purchase it.

    How long do I have to wait to re purchase?

    :)
     
    Immortal Zeal, Dec 10, 2020
    #1
  2. jawest78 Win User

    Content Corrputed

    Content is not transferable between accounts. If you are unable to access content purchased under a banned account from another account, then it will need to be re-purchased.
  3. skinnymel nicholls Win User

    My game of football manager 23 is showing redeemed in the order section. But how do I download the game and can this be done on a laptop or Xbox ? Thank you Kindly

    The app just says I have to re purchase it…no option to click download. Very frustrating…I appreciate everyone’s help..but this is a gift and unable to use/ play ..
  4. WPAK Win User

    Unable to re-download previously purchased games to Xbox 360

    Not sure if it helps, but it's worth the shot. You will need to know both the email address and password (security settings) for the Xbox Live Account.

    Please follow the following steps:

    1. Delete your profile from the console, be sure to delete only the profile, to do so check this link:

    support.xbox.com/.../profile-move-delete


    2. Clear the console cache, see this link for the how to:
    support.xbox.com/.../clear-system-cache


    3. Turn the console off.

    4. Turn the console on.

    5. Clear the console cache one more time

    6. Redownload your profile.(See the same link as 1.)
  5. onyxishere Win User

    Unable to re-download previously purchased games to Xbox 360

    Have you changed consoles since you last purchased the game? If so then you would need to do a license transfer and download a game to the console via the download history (Settings>Accounts>Download History) to make it the main console.

    support.xbox.com/.../download-content
  6. WPAK Win User

    Unable to re-download previously purchased games to Xbox 360

    Hi there,

    is this only happening on the 360 console or also when on xbox.com download history page?

    See this link on how to view it via xbox.com:
    support.xbox.com/.../view-download-history


    I don't think it has to do something with the backward compatibility, have you tried clearing the cache of the 360 console? To see if that makes any difference?

    Let us know the results
Thema:

Unable to re purchase game

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