Unable to put design lab elite series 2 controller in cart

Kieran Everett · Jun 16, 2023

I would like to buy a custom design lab elite 2 controller for £124.99 instead of a normal elite 2 for £149.99 because I don’t want the extra accessories as I already have owned an elite two and already have them. I also would just like my own custom controller however after customising the controller there is no option to add to cart just ‘add bookmark’ and ‘preview design’ neither of which do anything. Is this a bug for me or everyone or am I missing something?

:)

Kieran Everett

Thank you, any idea when they will be back in stock?

Jonny306

Hello Kieran

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

When the add to cart option is missing, it will mean the particular item is out of stock.

Please select a different controller and if it shows "add to cart" that will tell you

Smwutches

Before you check out with design lab it actually states this in the cart:

Due to the customized nature of Xbox Design Lab, you cannot cancel or modify your order once it is placed. Your Xbox Design Lab order will deliver in 2 to 3 weeks.
You will be charged immediately, and the order cannot be returned or refunded.

SylvorOnix

I like Elite controllers but you can also design your controller on xbox.com through the design lab.

PsychoBobby

I wouldn't mind customizing a Xbox Elite controller. Hopefully they add the Elite's to the design lab.

Unable to put design lab elite series 2 controller in cart